Amber Cruz

* Creating, Updating, Tracking, and Filing all unit members administrative files for 140 Sailors.

* Lead over 9 Boat Team Leaders, their Chief Petty Officers and corresponding Officers on Required Unit Administrative Documentation.

* Creating and Updating the Master Unit Recall Tracker.

* Leading all First Class Petty Officer meetings for Award Boards, Evaluations, and Command Morale Activity Planning.

• Answered customers' questions regarding products, prices and availability.
• Managed friendly and professional customer interactions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Determined needs, delivered solutions and overcame objections through consultative selling skills.
• Developed strategic relationships with existing customers by learning preferences and managing regular communications.
• Created and updated customer accounts with relevant information.