Amber D'Angelo
Spring,TX
Summary
Results-driven sales professional with a proven track record of exceeding membership and product sales targets, recognized as a top performer in competitive markets. Skilled in data analysis, customer relationship management, and personalized service, resulting in significant increases in sales, client retention, and satisfaction. Adept at coaching teams to enhance overall performance and drive revenue growth through effective up-selling techniques. Committed to continuous improvement and delivering exceptional results that elevate business success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive Trainer
Verizon Retail
College Station, TX
10.2025 - 04.2026
- Developed and delivered training programs to enhance employee performance and customer service skills.
- Collaborated with team members to achieve sales goals and improve customer service standards.
- Resolved customer inquiries and complaints promptly, improving satisfaction and loyalty.
- Trained new associates on sales techniques and store policies, fostering a knowledgeable team environment.
- Assisted customers in product selection, enhancing overall shopping experience.
- Produced the second highest sales revenue nationwide for the month of January.
Shift Leader/Sales Representative
Palm Beach Tan
College Station, TX
03.2024 - 11.2025
- Analyzed daily sales data to identify trends and opportunities for improvement.
- Consistently surpassed previous year's membership and product sales targets.
- Achieved recognition as a top sales performer across all salons in the market.
- Educated customers on offerings, promotions, and pricing to enhance sales effectiveness. Resolved customer complaints promptly while maintaining a professional demeanor.
- Provided personalized customer service to align products with individual needs.
- Managed inventory by closely monitoring stock levels to ensure availability.
- Coached team members to elevate overall salon sales performance.
- Utilized retention strategies to increase member's activity in our salon and prevent members from canceling their membership.
- Spent additional time outside of work researching all of our products and services in order to boost my sales performance.
Sales Representative
Direct Demo
College Station, TX
07.2025 - 10.2025
- Delivered presentations to potential clients to showcase products and services effectively.
- Established rapport with clients to understand their needs and tailor solutions accordingly.
- Analyzed sales data to improve personal strategy and optimize sales performance.
- Developed and maintained strong relationships with clients to foster loyalty and repeat business.
- Monitored competitor activities to identify trends and adjust sales tactics accordingly.
- Participated in regular training sessions to stay updated on product knowledge and industry trends.
Brand Advocate
Strategic Group
College Station, TX
09.2024 - 11.2024
- Filmed and developed content that boosted brand visibility and engagement significantly.
- Supported brand initiatives through strategic promotional events.
- Conducted market research to gain insights consumer behavior and preferences.
Recovery Coordinator
Lifetime Fitness
Frisco, TX
08.2022 - 01.2024
- Recognized as a shining star in September 2024 for exceptional service.
- Facilitated the development and implementation of individualized recovery plans, ensuring alignment with each client's needs and goals.
- Monitored client progress and adjusted recovery strategies as necessary, promoting sustained engagement in the recovery process.
- Cultivated positive relationships with members by remembering their names, preferences, and recovery goals.
- Created and managed inventory spreadsheet, ensuring accurate tracking of recovery center equipment.
- Coordinated with vendors for timely replacement and delivery of devices to the center.
- Trained and mentored new staff on recovery coordination processes and client engagement techniques.
Sales Associate
Nordstrom
Frisco, TX
06.2021 - 08.2021
- Achieved recognition on multiple occasions as a top sales performer across all store departments.
- Cultivated trusting customer relationships through personal interactions and follow-ups via texts and the Nordstrom app.
- Recommended and sourced merchandise aligned with customer preferences.
- Up-sold additional products tailored to customer interests both during the in store experience as well as after through the Nordstrom app and text messages.
- Provided feedback to management on customer preferences and trends to help inform future inventory decisions.
Education
Some College (No Degree) -
Baylor University
Waco, TXSkills
- Sales Performance Optimization - Expert
- Up-selling Techniques - Expert
- Growth Mindset - Expert
- Confronting Objections - Expert
- Customer Relationship Management - Expert
- Brand Promotion - Expert
- Coaching and Mentoring - Expert
- Networking - Expert
- Market Research - Advanced
- Microsoft Office proficiency - Advanced
Accomplishments
- Competed as a bikini bodybuilder within both the International Natural Bodybuilding Federation and World Natural Bodybuilding Federations.
- Won 1st place in the novice bikini short category at my first bodybuilding show on May 20th, 2023.
- Won 1st overall in the novice bikini category at my first bodybuilding show on May 20th, 2023.
- Placed 4th in the women's open fit-body category at my first bodybuilding show on May 20th, 2023.
- Placed 1st in the open bikini category at my second bodybuilding show on June 2nd, 2023.
Certification
- CPR Certified
- First-Aid Certified
- TABC Certified
- BRCGS Certified
Interests
Bodybuilding, Health and Wellness, Cooking, Self-improvement
Timeline
Executive Trainer
Verizon Retail
10.2025 - 04.2026
Sales Representative
Direct Demo
07.2025 - 10.2025
Brand Advocate
Strategic Group
09.2024 - 11.2024
Shift Leader/Sales Representative
Palm Beach Tan
03.2024 - 11.2025
Recovery Coordinator
Lifetime Fitness
08.2022 - 01.2024
Sales Associate
Nordstrom
06.2021 - 08.2021
Some College (No Degree) -
Baylor University