Jarvis Lotharp
York
Summary
Professional trainer with a proven track record in delivering impactful training programs. Skilled in team collaboration, adaptable to changing needs, and focused on achieving results. Expertise in curriculum development, public speaking, and leadership coaching. Known for strong organizational skills and results driven approach. Combined with a solid background in mechanical tasks. Proven expertise in efficiently organizing and preparing items for shipment, ensuring accuracy and quality control. Demonstrated ability in maintaining clean and safe work environment and collaborating effectively with team members.
Overview
6
6
years of professional experience
Work History
Executive Trainer
Apex Connections
10.2025 - Current
- Developed and implemented training programs to enhance employee performance and engagement.
- Ran meetings focusing on leadership skills and effective communication strategies.
- Analyzed training effectiveness through participant feedback and performance metrics.
- Mentored account executives, providing guidance on how to set up client portfolios and follow up on leads.
- Enabled executives to excel in their respective roles by equipping them with essential soft skills such as emotional intelligence, adaptability, resilience, critical thinking capabilities.
- Conducted market research to identify new sales opportunities and trends.
- Developed and maintained strong relationships with clients to drive repeat business.
- Collaborated with marketing teams to create targeted promotional campaigns.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Amazon Delivery Associate
Amazon DSP
03.2024 - Current
- Delivered packages to customers' homes and businesses in a timely and efficient manner
- Maintained a high level of customer service by ensuring accurate and on-time deliveries
- Utilized handheld devices to scan and track packages throughout the delivery process
- Followed established safety protocols to ensure personal safety as well as the safety of others on the road
- Managed returns process, including inspecting returned items for damage or defects
- Maintained cleanliness and organization of delivery vehicle, ensuring it was stocked with necessary supplies such as fuel, water, and cleaning materials
- Adhered to company policies and procedures related to package handling, security, and confidentiality
Packer
Carolina Poly, Inc.
12.2023 - 08.2024
- Efficiently packed materials according to specific instructions and quality standards
- Operated packaging machinery, such as shrink wrap machines and pallet jacks, to ensure proper packaging and transportation of materials
- Maintained accurate inventory records by carefully documenting incoming and outgoing materials
- Collaborated with team members to meet production goals and deadlines in a fast-paced environment
- Inspected materials for defects or damages before packing, ensuring only high-quality products are shipped out
- Followed safety protocols and guidelines to prevent accidents or injuries in the workplace
- Assisted in loading and unloading trucks with packaged materials using appropriate equipment
- Organized work area by keeping it clean, neat, and free from hazards for optimal efficiency
- Communicated effectively with supervisors regarding any issues or concerns related to material packing processes
- Performed routine maintenance on packaging machinery to keep them in good working condition
Mover/Supervisor
All My Sons Moving & Storage
06.2023 - 12.2023
- Utilized GPS navigation systems effectively to navigate unfamiliar routes or locations
- Coordinated with team members to efficiently load/unload furniture and other heavy items from moving trucks
- Assisted in the packing and unpacking of household goods during residential moves
- Adhered to company policies regarding proper handling and securing of fragile items during transportation
- Communicated effectively with customers regarding delivery schedules, delays, or changes in plans
- Ensured that all necessary paperwork such as bills of lading or delivery receipts were completed accurately and submitted on time
- Demonstrated strong knowledge of local roads/routes resulting in efficient deliveries
Quality Assurance Specialist
Better Car People
05.2021 - 06.2023
- Trained and mentored new quality assurance specialists on quality assurance processes and procedures.
- Performed audits and quality assurance reviews to ensure good consumer relationships.
- Used improvisation skills to input data and respond quickly while insuring a quality response.
- Identified potential areas for improvement within existing processes or workflows.
- Maintained up-to-date knowledge of QA trends and technologies through continuous professional development activities.
- Participated in reviews ensuring that standards were followed.
Cashier/Customer Service
Chick-fil-A
12.2019 - 05.2021
- Worked with coworkers to complete tasks. Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Focused on learning new skills and staying updated with industry changes.
- Provided efficient and courteous service to customers at all times.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
Education
Some college - Biology
East Carolina University
Greenville, NC12.2022
High school diploma - undefined
Union Academy
Monroe, NC06.2021
Skills
- Quality Assurance
- Warehouse Experience
- Load & Unload (3 years)
- Management (1 year)
- Microsoft Excel
- Driving
- Commercial driving
- Heavy Lifting (6 years)
- Order Picking
- Moving Experience
- Packaging
- Microsoft Word
- Pallet Jack
- Data entry
- Communication skills
- Customer service
- Delivery Driver Experience
- Power tools
- Virtual training
- Coaching and mentoring
- Operations management
- Quality management
- Sales training
- Training needs analysis
- Executive coaching
Timeline
Executive Trainer
Apex Connections
10.2025 - Current
Amazon Delivery Associate
Amazon DSP
03.2024 - Current
Packer
Carolina Poly, Inc.
12.2023 - 08.2024
Mover/Supervisor
All My Sons Moving & Storage
06.2023 - 12.2023
Quality Assurance Specialist
Better Car People
05.2021 - 06.2023
Cashier/Customer Service
Chick-fil-A
12.2019 - 05.2021
High school diploma - undefined
Union Academy
Some college - Biology
East Carolina University