Amber DeClerck
Vandalia ,IL
Summary
Dynamic and results-oriented professional with a proven track record as a Business Owner at Lazer Beam Dreams, enhancing operational efficiency and customer satisfaction. Skilled in strategic planning and customer service, I have successfully implemented business strategies to target new markets, increasing revenue. Expert in cultivating client relationships and leveraging social media marketing for brand visibility.
Overview
13
13
years of professional experience
Work History
Business Owner
Self Employed
01.2020 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced operational risks while organizing data to forecast performance trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Office Manager
P&G Machine & Tool
01.2021 - 08.2023
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Digital Designer
Diekemper Photography
08.2011 - 01.2020
- Provided advice and guidance on aesthetics for campaigns, projects and promotional events.
- Processed and retouched all photographs.
- Self motivated and maintained work flow for processing large batches of photographs.
- Answer emails, phone calls and social media messages daily.
- Assist photographer on a daily basis.
Education
Associate of Arts - Art
SIUE
Edwardsville, ILLicensed Nail Technician And Licensed Esthetician - Nail Technology And Esthetics
USCA
Springfield, ILSkills
- Strategic Planning
- Customer Service
- Business Administration
- Business Planning
- Work Planning and Prioritization
- Attention to Detail
- Social Media Marketing
Timeline
Office Manager
P&G Machine & Tool
01.2021 - 08.2023
Business Owner
Self Employed
01.2020 - Current
Digital Designer
Diekemper Photography
08.2011 - 01.2020
Associate of Arts - Art
SIUE
Licensed Nail Technician And Licensed Esthetician - Nail Technology And Esthetics
USCA