Amber Diaz
San Diego,CA
Overview
6
6
years of professional experience
Work History
Front Dental Office Administrator
San Diego Dental Health Center
06.2023 - 03.2025
- Greeted and checked in patients, scheduled appointments, and managed inquiries both in person and by phone
- Collaborated with the dentist and dental team to ensure efficient patient flow
- Addressed patient concerns and ensured a positive experience
- Implemented a digital record-keeping system for improved organization and easy access to patient information
- Increased patient satisfaction with thorough insurance verification and accurate billing procedures.
- Assisted dentists with treatment coordination efforts, ensuring patients received appropriate care plans tailored to their needs.
- Ensured patient confidentiality in compliance with HIPAA and relevant regulation
- Designed and created digital marketing assets
Target Style Consultant
Target
12.2021 - 06.2023
- Created a welcoming experience by greeting and assisting guests
- Created an inviting shopping environment by executing visual standards
- Ensured regular and promotional signing is set accurately
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display
- Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships
- Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction
Child Development Internship
Doyle Elementary
11.2021 - 06.2022
- Assisted head teachers in planning and executing lesson plans that promote the physical, social-emotional, and cognitive development of preschoolers
- Provided adequate care for preschool-aged children
- Observed and engage in indoor/outdoor play activities
- Established a safe, clean, and healthy learning environment
- Established a positive and productive relationship with children and their families
- Understood and followed safety rules that meet children’s needs
In Home Child Care Worker
Personal
01.2019 - 03.2019
- Maintained a safe play area while monitoring the children throughout the day
- Engaged in educational activities, which include reading, writing, drawing, and puzzles
- Sanitized play equipment, games, and toys
- Ensured children are changed, dressed, and fed prior to parents returning
- Assisted with snack, drink, and meal preparation as needed
Education
High School Diploma -
University City High School
San Diego06-2022
Business Administration
San Diego State University
San Diego, CA06-2026
Skills
- Customer Service
- Project Management
- Leadership
- Effective Interpersonal Communication
- Fluent in English and Spanish
- Strategic Organizational Planning
- Flexibility in Changing Environments
- Analytical Problem-Solving
- Claims Management
- Proficient in EPIC Record Keeping
- MS Office Suite, Google Docs, Open Dental software
Timeline
Front Dental Office Administrator
San Diego Dental Health Center
06.2023 - 03.2025
Target Style Consultant
Target
12.2021 - 06.2023
Child Development Internship
Doyle Elementary
11.2021 - 06.2022
In Home Child Care Worker
Personal
01.2019 - 03.2019
High School Diploma -
University City High School
Business Administration
San Diego State University