Christina Welch
Fairfax Station,VA
Summary
Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Dental Front Office Administrator
Davis and Parker Family Dental
03.2022 - Current
- Administer and maintain daily front office operations, including greeting clients, responding to phone calls, and verifying paperwork to manage smooth intake process
- Prepared new patient files and updated existing records with new personal, insurance and medical information
- Scheduled cleanings and dental appointments for patients using appointment software
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment
- Maintained master calendar and scheduled new appointments based on provider availability
- Adhered to HIPAA requirements to safeguard patient confidentiality
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
Office Assistant
Equipment Works Inc
05.2020 - 01.2021
- Performed accounting and recording tasks
- Organized files, developed spreadsheets, and scanned documents to bolster organizational workflow
- Maintained business records by updating customer information
- Dispersed incoming mail to correct recipients throughout office
- Answered telephones, directed calls and took messages
- Operated photocopiers and scanners, fax machines and personal computers
Performance Horse Assistant Trainer/Barn Manager
Kurt Martin Eventing
04.2018 - 08.2019
- Maintained a safe and healthy environment for 15-20 horses at a time
- Worked under a professional rider and assisted in the training of their horses
- Trained new employees
- Planned and executed moving 15-20 horses to Florida for training
- Worked with clients to sell horses in the barn
- Communicated with the horses’ owners about the well-being of their horses
- Administered oral and injectable medication to horses as needed
- Working Student, Professional Equestrian
Ashley Trier Eventing
03.2016 - 04.2018
- Cared for the health and training of 10-15 horses
- Prepared horses and business for moving to Florida for training
- Worked under a professional rider tacking horses and taking care of them
- Completed assigned duties and consistently produced high volume of work to support daily business needs.
Camp Counselor
Falls Church
06.2013 - 08.2014
- Protected safety of every person enjoying recreational activities at
- Congressional Camp by enforcing disciplined and consistent policies
- Set up decorations, equipment, and food for various entertainment activities
- Participated in camp-centered activities, including archery, swimming, painting and sports while monitoring 12-20 campers of all ages
- Maintained facilities and equipment to ensure campers safety
- Gathered, prepared, and maintained all equipment and supplies necessary for planned activities
Education
Bachelor of Science - Equine Science And Business Administration
Colorado State University
Fort Collins, CO05.2023
Skills
- Dedicated team player and respectful of others
- Meticulous attention to detail
- Hardworking with exceptional track record of reliable attendance
- Strong collaboration skills in fast-paced, high-stress environments
- Extremely friendly in a workplace and encourages others
- Office Organization
- Customer Service Management
Timeline
Dental Front Office Administrator
Davis and Parker Family Dental
03.2022 - Current
Office Assistant
Equipment Works Inc
05.2020 - 01.2021
Performance Horse Assistant Trainer/Barn Manager
Kurt Martin Eventing
04.2018 - 08.2019
Ashley Trier Eventing
03.2016 - 04.2018
Camp Counselor
Falls Church
06.2013 - 08.2014
Bachelor of Science - Equine Science And Business Administration
Colorado State University
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