Amber Dickinson

• Provide professional bartending services and event planning consultation for weddings, private parties, corporate events, and brand activations
• Collaborate with hosts, venues, and planners to design bar menus, coordinate staffing, and execute high-end events with seamless service
• Ensure top-tier guest experiences through customized cocktail offerings, upscale presentation, and hospitality-focused execution

• Safeguarded legal compliance by enforcing

responsible alcohol consumption policies and verifying age requirements as needed.

• Managed liquor inventory, optimized costs, and set up bars for special events, balancing responsibilities at both the main bar and the service bar for wait staff
• Delivered VIP bottle service and crafted cocktails, ensuring a memorable experience for event guests with a strong emphasis on speed and efficiency
• Collaborated with event planners to ensure seamless service and smooth event operations
• Promoted responsible alcohol consumption by monitoring guest intake and offering alternative options when necessary.
• Tended bar for high-volume, fast-paced events with over 2000 guests.

• Delivered exceptional customer service to both domestic and international clientele, ensuring passenger safety and comfort throughout the journey
• Served up to 300 passengers per flight, frequently accommodating over 1,000 passengers daily
• Managed in-flight services, including meal and beverage distribution, promptly addressing and anticipating passenger needs
• Demonstrated adaptability and strong problem-solving skills in high-pressure situations and emergencies
• Awarded the Excellence in Service Award from 2018 to 2022 for consistent dedication to customer satisfaction
• Resolved passenger conflicts and medical emergencies.
• Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures.

• Served premium wines, classic cocktails, and signature cocktails alongside chef-curated dishes in a fine dining setting
• Ensured exceptional guest experiences by providing personalized service and extensive knowledge of wine and food pairings
• Contributed to the restaurant's fine dining ambiance by maintaining high standards of service and attention to detail
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  

• Oversaw bar operations, balancing duties of engaging with bar clientele and fulfilling service bar requests for wait staff, ensuring efficiency and timely service
• Managed liquor orders and inventory, maintaining optimal stock levels and cost controls
• Developed monthly specials and signature cocktails, adding seasonal offerings to enhance guest experience
• Managed a bar staff of 10-15 waitresses and 7 bartenders

• Provided fine dining service to global clientele, specializing in classic cocktails and sushi
• Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.