Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Duggins

Burkburnett

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Staffing Manager

ABM Industries
08.2023 - Current
  • Reviewed applications and resumes to support hiring activities.
  • Performed sourcing, interviewing, negotiations and hiring.
  • Recruited and hired employees for Glass Production.
  • Recruited top talent to maximize profitability.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.

Marketing Consultant

Cheyenne Nutrition
11.2021 - 07.2023
  • Consulted with client on business issues and developed innovative proposals.
  • Planned and executed events and marketing programs to increase qualified leads.
  • Achieved client vision and marketing objectives by collaborating with community.
  • Regularly updated and edited content for their website and all socials.
  • Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with customers.
  • Directed and coordinated marketing activities and policies to promote products and services.

Rewards Club Manager

Kiowa Casino & Hotel
04.2018 - 11.2021
  • Worked with Marketing to plan, organize, and coordinate special events and celebrations.
  • Recruited, hired, and trained to develop high-performing staff.
  • Created and maintained relationships with key investors, partners and clients.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Cultivated strong relationships with customers to build loyalty and repeat business.
  • Restored customer loyalty by resolving complaints with workers, activities or services rendered.
  • Implemented policies and procedures to improve club operations and standards.
  • Scheduled staff shifts to meet business demands and coordinate adequate coverage.
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.

Marketing Coordinator

Kiowa Casino & Hotel
07.2017 - 04.2018
  • Planned and executed internal and external marketing events.
  • Boosted brand awareness with target customer demographics with social, print, and email campaigns.
  • Answered general marketing department inquiries by email, phone, and mail.
  • Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
  • Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
  • Created and managed social media campaigns to increase brand engagement.

Education

Some College (No Degree) - Marketing

Southwestern Oklahoma State University
Weatherford, OK

Skills

  • Staff Training
  • Casino Marketplace
  • ACSC
  • Business Intelligence
  • Tableau
  • Team Relationships
  • Microsoft Office
  • Adobe Suites
  • Social Media Marketing
  • Experience in Tribal Gaming

Timeline

Staffing Manager

ABM Industries
08.2023 - Current

Marketing Consultant

Cheyenne Nutrition
11.2021 - 07.2023

Rewards Club Manager

Kiowa Casino & Hotel
04.2018 - 11.2021

Marketing Coordinator

Kiowa Casino & Hotel
07.2017 - 04.2018

Some College (No Degree) - Marketing

Southwestern Oklahoma State University
Amber Duggins