Amber Duggins
Burkburnett
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Staffing Manager
ABM Industries
Wichita Falls, TX
08.2023 - Current
- Reviewed applications and resumes to support hiring activities.
- Performed sourcing, interviewing, negotiations and hiring.
- Recruited and hired employees for Glass Production.
- Recruited top talent to maximize profitability.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Marketing Consultant
Cheyenne Nutrition
Cheyenne, OK
11.2021 - 07.2023
- Consulted with client on business issues and developed innovative proposals.
- Planned and executed events and marketing programs to increase qualified leads.
- Achieved client vision and marketing objectives by collaborating with community.
- Regularly updated and edited content for their website and all socials.
- Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with customers.
- Directed and coordinated marketing activities and policies to promote products and services.
Rewards Club Manager
Kiowa Casino & Hotel
Devol, OK
04.2018 - 11.2021
- Worked with Marketing to plan, organize, and coordinate special events and celebrations.
- Recruited, hired, and trained to develop high-performing staff.
- Created and maintained relationships with key investors, partners and clients.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Implemented policies and procedures to improve club operations and standards.
- Scheduled staff shifts to meet business demands and coordinate adequate coverage.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Marketing Coordinator
Kiowa Casino & Hotel
Devol, OK
07.2017 - 04.2018
- Planned and executed internal and external marketing events.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Answered general marketing department inquiries by email, phone, and mail.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
- Created and managed social media campaigns to increase brand engagement.
Education
Some College (No Degree) - Marketing
Southwestern Oklahoma State University
Weatherford, OKSkills
- Staff Training
- Casino Marketplace
- ACSC
- Business Intelligence
- Tableau
- Team Relationships
- Microsoft Office
- Adobe Suites
- Social Media Marketing
- Experience in Tribal Gaming
Timeline
Staffing Manager
ABM Industries
08.2023 - Current
Marketing Consultant
Cheyenne Nutrition
11.2021 - 07.2023
Rewards Club Manager
Kiowa Casino & Hotel
04.2018 - 11.2021
Marketing Coordinator
Kiowa Casino & Hotel
07.2017 - 04.2018
Some College (No Degree) - Marketing
Southwestern Oklahoma State University