Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Real Estate Investor
Self Employed Services
Seymour, TN
10.2022 - Current
Analyzed real estate market trends to identify lucrative investment opportunities, enhancing portfolio diversification and long-term growth.
Store Manager/Customer Service Representative/Team Leader
Dunnrite Casual furniture
Sykesville, Maryland
01.2004 - 01.2020
Streamlined daily operations by establishing efficient workflows, resulting in increased productivity and improved team morale.
Resolved customer complaints in a timely manner.
Developed strategies to maximize sales and profitability.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Took special orders in person and over telephone, generating additional revenue every month.
Leasing Agent
Burgess Mill Station Apartments
Ellicott City, MD
01.2012 - 01.2013
Coordinated property tours and leasing processes, enhancing tenant engagement and improving occupancy rates through personalized service.
Provided exceptional customer service by addressing inquiries and resolving issues promptly, contributing to increased tenant satisfaction and loyalty.
Performed administrative duties such as filing paperwork and updating databases.
Student Volunteer
Westminster MD Boys and Girls Club
, Maryland
01.2006 - 01.2007
Engaged with youth through mentorship, providing guidance and support that positively impacted their personal growth.
Straightened chairs, swept debris and cleaned tables to maintain clean and organized work area.
Education
Associate in Arts (AA) - General Studies
Carroll Community College
Maryland
Skills
Sales
Property Leasing
Reliable
Administrative tasks
Order Entry
Customer service
Inventory
Service excellence
Timeline
Real Estate Investor
Self Employed Services
10.2022 - Current
Leasing Agent
Burgess Mill Station Apartments
01.2012 - 01.2013
Student Volunteer
Westminster MD Boys and Girls Club
01.2006 - 01.2007
Store Manager/Customer Service Representative/Team Leader