Amber Eaton
Kirtland
Summary
Detail-oriented sales associate with experience in cash register operations and inventory management. Skilled in effective communication and customer service, consistently improving operational workflows and enhancing customer satisfaction through teamwork and conflict resolution.
Overview
6
6
years of professional experience
Work History
Cashier, Sales Associate, Receiver
Bed Bath and Beyond
Durango
08.2021 - 07.2024
- Oversaw cash register operations and ensured accurate daily cash drawer balances.
- Processed customer transactions efficiently at the checkout station.
- Ensured cleanliness and organization of checkout area for improved customer experience.
- Assisted customers in locating products throughout the store.
- Educated customers on store promotions and loyalty programs, enhancing customer engagement.
- Collaborated with team members to ensure smooth operations.
- Restocked shelves to maintain inventory levels.
- Prepared outgoing shipments and accurately processed incoming shipment
Hostess, Server, To-go
Set em Up Jacks
Lawrence
06.2020 - 03.2021
- Greeted and welcomed guests upon arrival at the restaurant.
- Organized reservations and seating arrangements to optimize guest flow.
- Provided menus and answered questions about food offerings.
- Maintained cleanliness of the host stand and dining area consistently.
- Coordinated with kitchen staff to ensure timely and accurate food delivery.
- Resolved guest complaints promptly, enhancing customer satisfaction.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Built positive relationships with other front-of-house and kitchen staff.
- Demonstrated strong interpersonal skills when interacting with customers.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Assisted in preparing the restaurant for opening and closing shifts.
Hostess, Sever, Prep Cook
Paisanos Ristorante
Lawrence
03.2018 - 10.2020
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing seating flow during peak hours.
- Handled guest inquiries and provided detailed menu information.
- Monitored dining area for cleanliness and addressed service needs promptly.
- Trained new hosts on procedures and customer service, ensuring consistent guest satisfaction.
- Cultivated strong relationships with regular customers, personalizing their dining experiences.
- Prepared restaurant for opening and closing shifts efficiently.
- Maintained cleanliness and organization in kitchen workstations and storage areas.
Skills
- Point of sale operation
- Cash handling
- Inventory management
- Sales strategies
- Upselling techniques
- Product knowledge
- Customer service experience
- Time management
- Dependability and reliability
- Team collaboration
- Effective communication
- Written and verbal communication
- Conflict resolution
- Service-oriented mindset
- Organization skills
- Work ethic and integrity
- Professionalism and courtesy
Timeline
Cashier, Sales Associate, Receiver
Bed Bath and Beyond
08.2021 - 07.2024
Hostess, Server, To-go
Set em Up Jacks
06.2020 - 03.2021
Hostess, Sever, Prep Cook
Paisanos Ristorante
03.2018 - 10.2020