Summary
Work History
Education
Skills
Timeline
Generic

Amber Edwards

Missoula,MT

Summary

Innovative and dedicated Health Information Management (HIM) professional with 15+ years of experience in healthcare. Expert in fostering collaboration, enhancing productivity, and ensuring compliance with regulatory standards. Proven track record in quality assurance, process improvement, and customer satisfaction.

Work History

Health Information Management Supervisor

Philips Teleradiology
Remote
2017 - Current
  • Supervised and trained a team of health information specialists, ensuring accuracy in radiology reporting.
  • Analyzed workflows to recommend productivity and revenue-boosting improvements.
  • Evaluated, modified, and enforced rules and procedures to ensure regulatory compliance.
  • Key Achievements: Reduced critical care reporting turnaround time by 50%, from 48 hours to 24 hours; increased medical staff satisfaction rate to 99%; cut medical documentation errors by 40%; developed a comprehensive HIM training manual and new workflow processes.

Healthcare Document Analyst

St. Luke's Hospital
Remote
2014 - 2016
  • Conducted quality assurance for medical documentation, ensuring compliance with HIPAA and departmental policies.
  • Assisted in yearly HEDIS projects.
  • Conducted medical record reviews for performance improvement and the Joint Commission initiatives.
  • Key Achievements: Achieved medical documentation quality rate of 98.5%.

Medical Records Analyst

Versio
Remote
2012 - 2014
  • Identified and resolved issues in the HIM department, improving clinical data abstraction and documentation accuracy.
  • Digitized records for efficient storage and processing.
  • Key Achievements: Efficiently analyzed ICD and CPT coding for completeness and correctness.

Medical Transcription Supervisor/Human Resources Assistant

TransTech Medical Solutions
Remote
2007 - 2011
  • Managed recruitment, training, and supervision of transcriptionists.
  • Revised the employee manual and performed scheduling to enhance productivity and quality.
  • Key Achievements: Recruited and trained over 160 employees; maintained and achieved quality assurance rate of 98%.

Education

Bachelor of Science - Human Resources Management

Bellevue University
Bellevue, NE
01-2015

Associate of Applied Science - Health Information Technology

Great Falls College Montana State University
Great Falls, MT
01-2013

Skills

  • Team Recruitment & Leadership
  • Customer Service & Relations
  • Data Analysis
  • Written & Verbal Communication
  • Strategic Planning
  • Prioritization & Multi-tasking
  • Compliance
  • Project Management
  • Electronic Health Records Management
  • Revenue Cycle Management
  • Quality Improvement

Timeline

Health Information Management Supervisor

Philips Teleradiology
2017 - Current

Healthcare Document Analyst

St. Luke's Hospital
2014 - 2016

Medical Records Analyst

Versio
2012 - 2014

Medical Transcription Supervisor/Human Resources Assistant

TransTech Medical Solutions
2007 - 2011

Bachelor of Science - Human Resources Management

Bellevue University

Associate of Applied Science - Health Information Technology

Great Falls College Montana State University
Amber Edwards