Amber Estes
ARDC Specialist
Elton,Louisiana
Summary
Reliable Corrections Classification Specialist skilled handling and managing activities of offenders in assigned cell block. Sound knowledge of constitutional rights and ethical standards of conduct. Experience detaining and processing inmates, preparing them for release and monitoring overall facility job and trusty status.
Overview
2
2
years of professional experience
11
11
years of post-secondary education
Work History
Supervisor/ Server
Golden Nugget
- Monitored workflow to improve employee time management and increase productivity.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Achieved results by working with staff to meet established targets.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Developed effective improvement plans in alignment with goals and specifications.
- Gathered, organized and input information into digital database.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
ARDC Specialist
Allen Correctional Center
07.2022 - Current
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Followed all company policies and procedures to deliver quality work.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Education
Master in Criminal Justice -
McNeese State University
Lake Charles, LA 08.2022 - Dec 2023
Bachelors Behavioral Science -
McNeese State University
Lake Charles, LA 08.2014 - 05.2021
High School Diploma -
Elton High School
Elton, LA 08.2010 - 05.2014
Skills
Interpersonal Skills
Accomplishments
- Employee of the Month at Allen Correctional, Kinder
- Employee of the Month at Allen Correctiona, Kinder
- Thinking for a Change Facilitator, Kinder
Timeline
Master in Criminal Justice -
McNeese State University
08.2022 - Dec 2023
ARDC Specialist
Allen Correctional Center
07.2022 - Current
Bachelors Behavioral Science -
McNeese State University
08.2014 - 05.2021
High School Diploma -
Elton High School
08.2010 - 05.2014
Supervisor/ Server
Golden Nugget