Summary
Overview
Work History
Education
Skills
Professional References
Timeline
SoftwareEngineer
Amber Evola

Amber Evola

Stayton,OR

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

2026
2026
years of professional experience

Work History

Computer Technician

Stayton Computers
  • Worked part time, as Computer Technician, for a computer repair store
  • Repaired laptops, soldered DC jacks, diagnosed computer hardware, and performed repairs
  • Responded to service calls in home, or at the business site, repairing or configuring customer computers
  • Open and ran the computer store on Saturdays as the manager

Computer Support Technician

Marion County
  • Provided technical support to Marion County Sheriffs’ Office, Parole and Probation, Juvenile Detention Center, Justice Courts, Health Department, and Public Works
  • Used Helpdesk Software to Create and Close Tickets
  • Installed, Configured, and Troubleshot Toughbook Laptops for Police Vehicles
  • Cleaned and Upgraded Hardware in 8,100 Workstations and Laptops

Helpdesk Technician and Deployment Specialist

Oregon Department of Education
  • Verified Software Licensing To Assure Compliance
  • Created Workstation Upgrade Build Sheets
  • Upgraded Workstations and Installed Software

Window7/Office 2010 Upgrade Project

Oregon Department of Transportation
  • Designed Build Sheet Database for Application Compatibility and Testing Information
  • Upgraded Workstations
  • Installed Software
  • Assisted ODOT Techs with Hardware and Software Tasks

Technical Lead

Galt Foundation/Salem Keizer School District
  • Worked as Team Lead to supervise a crew who photographed, mapped, tore down, and restored 2,466 workstations including: peripherals, printers, projectors, phones, and document cameras, in 12 Salem/Keizer schools
  • Restored Network Connectivity
  • Imaged 618 New Laptops

Teachers Assistant

Chemeketa Community College
  • Sorted, and Graded Student Papers and Entered Grades in Excel Grade Book
  • Installed and Configured Software
  • Troubleshot and Repaired Student Computers

Regional Manager

Environment Control Building Maint
03.2022 - Current
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Management/ Laundrymat Tech

Rushing Realistate
03.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

AAS - Computer Technology and Information Systems

Chemeketa Community College

1yr Certificate - Computer Support Specialist

Chemeketa Community College

Skills

  • Windows 11
  • Windows 10
  • Windows 8
  • Windows 7
  • Vista
  • WindowsXP
  • Windows2000
  • WindowsNT
  • Windows Server2008
  • Linux/Unix
  • MSAccess
  • Oracle
  • DBase
  • ODBC
  • MySQL
  • VisualBasic
  • JavaScript
  • VisualLogic
  • C
  • MS OfficeSuite

Professional References

  • Ken Pearson, Network Operations and Security Manager at Marion County IT, (503) 588-5045, Informationtechnology@co.marion.or.us
  • Amy McLaughlin, MS, MA, CISM, CETL, CHPS, CDPSE, Information Services Director of Technology of Oregon State University Western Government University Oregon Department of Education, (503) 947-5771, Amy.mclaughlin@state.or.us
  • Dion Baird, UI Tax Manager, (503) 551-5352, Dion.e.baird@oregon.gov
  • Jason Kaiser, ISS8 Infrastructure Lead at Oregon Department Of Transportation, (503) 551-8273, Jason_Kaiser@comcast.net
  • Jerry Clark, Director at Chemeketa Community College, Jerry77Clark@gmail.com

Timeline

Regional Manager

Environment Control Building Maint
03.2022 - Current

Management/ Laundrymat Tech

Rushing Realistate
03.2020 - Current

AAS - Computer Technology and Information Systems

Chemeketa Community College

1yr Certificate - Computer Support Specialist

Chemeketa Community College

Computer Technician

Stayton Computers

Computer Support Technician

Marion County

Helpdesk Technician and Deployment Specialist

Oregon Department of Education

Window7/Office 2010 Upgrade Project

Oregon Department of Transportation

Technical Lead

Galt Foundation/Salem Keizer School District

Teachers Assistant

Chemeketa Community College

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Amber Evola