Amber Fernandez

Provided education to individuals and families on health, wellness, and community resources.

* build, trusting relationship relationships with YOUTH through membership and one on one coaching

* connect clients with healthcare, social services, and community programs

* maintaining documents and follow ups with participants

• Cultivated strong customer relationships through professional communication and personalized service.
• Trained and mentored new employees on company procedures and customer engagement to enhance team performance.
• Build strong customer relationships through professional communication and personalized service.
• Resolve customer concerns effectively while maintaining positive relationships and brand loyalty.
• Collaborate with team members to ensure smooth daily operations and exceptional customer experiences.
• Resolved customer concerns effectively, fostering positive relationships and reinforcing brand loyalty.
• Maintain compliance with company standards for cleanliness, safety, and operational excellence.