Amber Fields
Customer Service
Louisville,Kentucky
Summary
. Trustworthy and dedicated Customer Service with at least 10 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
6
6
years of professional experience
Work History
Cashier CSA
Walgreens
Louisville, KY
08.2022 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Maintenance Worker
Krogers Grocery Store
Louisville, Kentucky
08.2020 - 09.2020
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Cleaned Restroom
- Cleaned Lunchroom for employee
- Gathered trash inside and out
- Cleaned side yard from debris and trash
- Helped upfront when needed
- Gathered carts from outside when need
Assistant Manager
Dollar General
Louisville, Kentucky
10.2016 - 07.2017
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Purchasing Assistant
DuPont Performance Elastomers
Louisville, KY
09.2006 - 03.2008
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Established and managed supplier and vendor relationships.
- Evaluated procurement activities and recommended needed improvements.
- Oversaw purchase order shipments by managing deadlines and cancellation dates.
- Did tax audit
- Paid invoices
- Filed credit card reports
Cashier
Rite Aid
Louisville, KY
01.2005 - 10.2005
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collected and authorized payments of guests.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
Cashier
Walgreens
Louisville, Kentucky
11.2001 - 01.2005
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Developed Photo
Education
Bachelor of Science - Bachelor of Science And Healthcare Adminstration
University of Phoenix
Tempe, AZ05.2019
Associate of Science - Associates of Science And Healthcare Adminstration
University of Phoenix
Tempe, AZ06.2018
Skills
- Work Task Prioritization
- Feedback Acceptance
- Sweeping and Mopping
- Merchandise Packaging
- Inventory Stocking
- Cash Register Operation
- Computer skills
- Shipment Procedures
- Credits and Refunds
- Word excel lotus spread sheets
Timeline
Cashier CSA
Walgreens
08.2022 - Current
Maintenance Worker
Krogers Grocery Store
08.2020 - 09.2020
Assistant Manager
Dollar General
10.2016 - 07.2017
Purchasing Assistant
DuPont Performance Elastomers
09.2006 - 03.2008
Cashier
Rite Aid
01.2005 - 10.2005
Cashier
Walgreens
11.2001 - 01.2005
Bachelor of Science - Bachelor of Science And Healthcare Adminstration
University of Phoenix
Associate of Science - Associates of Science And Healthcare Adminstration
University of Phoenix
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