Amber Flores
Fort Worth,TX
Summary
Accomplished leader known for strong training and coaching skills. Experienced in developing operational strategies that improve efficiency and employee engagement. Ready to leverage expertise in problem resolution and time management to elevate business performance.
Overview
25
25
years of professional experience
Work History
General Manager
Salad And Go
Fort Worth, TX
03.2024 - 01.2026
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and developed staff, fostering a collaborative team environment.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed employee schedules, balancing labor costs with business needs for optimal performance.
- Developed and implemented strategies to increase sales and profitability.
Manager
Ol South Pancake House
Fort Worth, TX
02.2010 - 03.2024
- Supervised daily operations to ensure efficient service and high-quality food preparation.
- Trained and mentored staff on best practices in customer service and kitchen procedures.
- Developed and implemented operational strategies to enhance workflow efficiency and reduce costs.
- Collaborated with suppliers to manage inventory levels and optimize purchasing processes.
- Established training programs that improved staff retention rates and service consistency.
- Managed and motivated employees to be productive and engaged in work.
- Led team meetings to discuss performance metrics, set goals, and foster a collaborative environment.
Cashier
Cracker Barrell
Burleson, TX
06.2009 - 06.2010
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with inquiries, providing product information and recommendations.
- Trained new cashiers on register operations and customer service best practices.
Lead Server
Pappasito Cantina
Fort Worth, TX
09.2000 - 09.2007
- Supervised dining operations, ensuring exceptional service quality and team productivity.
- Trained and mentored new servers in menu knowledge and customer service techniques.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Managed reservations and optimized table turnover for peak dining hours.
Education
High School Diploma -
Arlington Heights High School
Fort Worth, TXSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Training and coaching
- Relationship building
- Inventory control
- Employee scheduling
- Client relations
- Labor cost controls
Timeline
General Manager
Salad And Go
03.2024 - 01.2026
Manager
Ol South Pancake House
02.2010 - 03.2024
Cashier
Cracker Barrell
06.2009 - 06.2010
Lead Server
Pappasito Cantina
09.2000 - 09.2007
High School Diploma -
Arlington Heights High School