Summary
Overview
Work History
Education
Skills
Timeline
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Amber Freese

Burnsville,MN

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Case Aide position. Ready to help team achieve company goals. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Case Aide

Mount Olivet Rolling Acres
03.2022 - Current
  • Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
  • Conducted thorough assessments to identify client needs, prioritizing interventions and services accordingly.
  • Contributed to program evaluation efforts through data collection, analysis, and presentation of findings to stakeholders.
  • Engaged in ongoing professional development opportunities to stay current on best practices within the field of case management.
  • Prepared comprehensive reports on case activities for supervisor review and analysis.

Program Coordinator

New Challenges Inc
09.2021 - 03.2022
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Provided ongoing direction and leadership for program operations.
  • Explained procedures and treatments to residents to gain cooperation and understanding
  • Attend quarterly and annual meetings with their case manager.
  • Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.

Nanny

Above And Beyond Nannies
04.2020 - 09.2021
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.

Behavioral Therapist

Minnesota Autisum Center
06.2019 - 04.2020
  • Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
  • Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
  • Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
  • Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
  • Collected and analyzed data on client performance, adjusting treatment plans accordingly to maximize progress towards goals.

Office Assistant

Prudent Accountants
01.2019 - 04.2019
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Expanded the firm''s client base through targeted marketing efforts aimed at local small businesses seeking professional tax services.
  • Coordinated team schedules during peak season to ensure adequate coverage for all incoming appointments without sacrificing quality or attention to detail.

Education

No Degree - Business Administration

Bemidji State University
Bemidji, MN

Skills

  • Relationship Building
  • Professional boundaries
  • Customer Service
  • Certified in CPR/AED
  • Resident support
  • Employee Training
  • Applied Behavior Analysis

Timeline

Case Aide

Mount Olivet Rolling Acres
03.2022 - Current

Program Coordinator

New Challenges Inc
09.2021 - 03.2022

Nanny

Above And Beyond Nannies
04.2020 - 09.2021

Behavioral Therapist

Minnesota Autisum Center
06.2019 - 04.2020

Office Assistant

Prudent Accountants
01.2019 - 04.2019

No Degree - Business Administration

Bemidji State University

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Amber Freese