Amber Freese
Burnsville,MN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Case Aide position. Ready to help team achieve company goals. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Case Aide
Mount Olivet Rolling Acres
Chanhassen, MN
03.2022 - Current
- Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
- Conducted thorough assessments to identify client needs, prioritizing interventions and services accordingly.
- Contributed to program evaluation efforts through data collection, analysis, and presentation of findings to stakeholders.
- Engaged in ongoing professional development opportunities to stay current on best practices within the field of case management.
- Prepared comprehensive reports on case activities for supervisor review and analysis.
Program Coordinator
New Challenges Inc
Saint Paul, MN
09.2021 - 03.2022
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Provided ongoing direction and leadership for program operations.
- Explained procedures and treatments to residents to gain cooperation and understanding
- Attend quarterly and annual meetings with their case manager.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
Nanny
Above And Beyond Nannies
Eagan
04.2020 - 09.2021
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
Behavioral Therapist
Minnesota Autisum Center
Eden Prairie, MN
06.2019 - 04.2020
- Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
- Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Collected and analyzed data on client performance, adjusting treatment plans accordingly to maximize progress towards goals.
Office Assistant
Prudent Accountants
Minneapolis, MN
01.2019 - 04.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Expanded the firm''s client base through targeted marketing efforts aimed at local small businesses seeking professional tax services.
- Coordinated team schedules during peak season to ensure adequate coverage for all incoming appointments without sacrificing quality or attention to detail.
Education
No Degree - Business Administration
Bemidji State University
Bemidji, MNSkills
- Relationship Building
- Professional boundaries
- Customer Service
- Certified in CPR/AED
- Resident support
- Employee Training
- Applied Behavior Analysis
Timeline
Case Aide
Mount Olivet Rolling Acres
03.2022 - Current
Program Coordinator
New Challenges Inc
09.2021 - 03.2022
Nanny
Above And Beyond Nannies
04.2020 - 09.2021
Behavioral Therapist
Minnesota Autisum Center
06.2019 - 04.2020
Office Assistant
Prudent Accountants
01.2019 - 04.2019
No Degree - Business Administration
Bemidji State University
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