AMBER FULLER
Ames,IA
Summary
Proven expert in payment processing and account reconciliation, I enhanced collection rates and reduced discrepancies at North Grand Dental. Skilled in billing and problem-solving, I efficiently managed financial transactions and resolved issues, ensuring accuracy and efficiency. My strong communication and organizational skills supported seamless operations and improved financial reporting.
Overview
9
9
years of professional experience
Work History
Lead Front Desk Account and Insurance Specialist
North Grand Dental
06.2020 - Current
- Process payments from insurance companies and patients, ensuring accurate and timely transactions.
- Investigate and resolve account discrepancies, maintain a high level of accuracy and efficiency in financial reporting.
- Follow up on pending payments and claims, improving payment collection rates and reducing outstanding balances.
- Manage and pay invoices, maintaining organized records and ensuring prompt payments to vendors and suppliers.
- Follow up on denials, late payments, extensions and other special circumstances.
Certified Pharmacy Technician
Mary Greeley Medical Center
05.2015 - 06.2020
- Created invoices and placed medication orders for the hospital, ensuring timely delivery of necessary medications and accurate billing.
- Coordinated with suppliers to resolve any discrepancies between purchase orders and delivered products, ensuring smooth operations within the pharmacy department.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Provided reliable assistance during annual physical inventories, enabling seamless reconciliation with electronic records.
- Performed data entry and completed proper paperwork.
Education
Bachelor of Science - Biology
Iowa State University
Ames, Iowa12-2018
Skills
- Payment Processing: Expertise in managing payments from insurance companies, vendors, and patients
- Billing and Invoicing: Strong skills in creating invoices, processing payments, and maintaining billing records
- Account Reconciliation: Proven ability to identify and resolve account discrepancies efficiently
- Problem-Solving: Strong problem-solving skills, especially in resolving account issues and ensuring accurate billing
Timeline
Lead Front Desk Account and Insurance Specialist
North Grand Dental
06.2020 - Current
Certified Pharmacy Technician
Mary Greeley Medical Center
05.2015 - 06.2020
Bachelor of Science - Biology
Iowa State University
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