stylist
Amber Galvez
Bath and Body Works
HARLINGEN,TX
2
Languages
1
Certification
2
years of professional experience
Dynamic beginner cosmetologist with strong skills in problem-solving and willing to learn anything and everything in the beauty industry.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Cosmetologist
1 Year 4 Months- Applied various hair cutting, coloring, eyebrow waxing, and styling techniques, ensuring tailored services for a diverse clientele.
- Provided personalized consultations to assess client needs and recommend suitable services.
- Maintained cleanliness and organization of workstations to comply with health and safety standards.
- Developed rapport with clients to foster loyalty and encourage repeat business.
- Adapted quickly to changing trends in beauty techniques and product offerings.
- Collaborated with team members to enhance overall salon efficiency and service delivery.
- Managed inventory levels of salon products, ensuring availability for client services.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Cashier
2 Years- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring compliance with company policies.
- Assisted in visual merchandising to enhance product presentation and drive sales.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Contributed to store promotions by actively engaging customers during special events.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma
- Honor Roll all 4 years
- 4.8 GPA
- National honor society Member
- Yearbook Member
Cosmetologist - Beauty
Associates - Basics
- 4.7 GPA
Skills
Licensed cosmetologist
Hair styling
Hair coloring and highlighting
Unisex haircuts
Waxing techniques
Facial waxing services
Hair conditioning
Sanitation practices
Salon hygiene practices
Client consultations
Customer consultation
Scheduling appointments
Product knowledge
Product recommendation strategies
Product upselling
Sales techniques
Client relationship management
Client engagement techniques
Active listening
Relationship building
Problem-solving techniques
Continuing education
Styling tools
Social media promotion
Facial waxing services
Salon hygiene practices
Certification
- Licensed cosmetologist - 2 years
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Cosmetologist
JCPenney Salon
05.2025 - CurrentRead More
Cashier
Bath and Body Works
09.2024 - CurrentRead More
Mireya's Beauty School
Cosmetologist from Beauty
Read More
Early College High School
High School Diploma
Read More
The University of Texas Rio Grande Valley
Associates from Basics
Read More