Amber Garcia
San Antonio,TX
Summary
Skilled in cleaning and sanitizing, with a knack for problem-solving, constantly looking for new ways to improve at IDEA Public Schools to enhanced facility hygiene and restoration. My leadership at Northside ISD, mentoring staff and optimizing custodial operations, showcases my ability to work independently and foster collaboration, driving tangible improvements in workplace standards and employee training.
Overview
9
9
years of professional experience
Work History
Custodian
IDEA Public Schools
San Antonio, TX
05.2024 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Communicated with facility manager by addressing minor repairs and learning to repair myself for quicker resolution.
- Improved facility appearance with meticulous floor waxing, baseboard cleaning and close attention to detail.
- Maintain cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used power scrubbing equipment to restore floors.
Assistant Head Custodian
Northside ISD
San Antonio, TX
06.2017 - 05.2024
- Mentored junior staff members, providing guidance and support to develop their skills and knowledge.
- Served as an intermediary between the Head of Department and staff members, addressing concerns and facilitating open communication channels.
- Fostered a positive working environment that encouraged teamwork, resulting in higher employee satisfaction levels.
- Monitored departmental performance metrics, identifying areas of improvement and initiating corrective actions when necessary.
- Organized training sessions for staff on relevant topics, enhancing overall competency levels within the department.
- Ensured school safety and security policies were followed.
- Kept building spaces premises clean inside and outside.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Ran variety of cleaning machines such as walk behind and ride along auto scrubber, side by side, carpet extractor, restroom cleaner with lower pressure washer and buffer.
- Checked in and stocked inventory throughout facility.
- Deep cleaned performing stripping, waxing and finishing tasks.
- Reported damages and hazardous conditions to head custodian for further action.
- Supported event setup and tear-down, contributing to successful school functions.
- Assisted performing fire drills and lockdowns.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Conducted minor cut offs to prevent disruptions and further damage such as shutting off water.
- Supervised supplies in inventory and submitted workorder requests.
Manager
Factory-2-U
San Antonio, TX
01.2016 - 06.2017
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Ensured proper cleaning of store was completed at the end of every shift. Consisting of picking up items, sweeping, dusting, and mopping. Along side with attention to safety hazards such as placing wet floor signs where needed and immediate cleaning. Repairing any damage to prevent injuries.
Education
High School Diploma -
Blessed Hope Academy
Bandera, TX02.2012
Skills
- Cleaning and sanitizing
- Work independently
- Attention to Detail
- Problem-Solving
- Floor Cleaning and Buffing
- Custodial machine operation
- Heavy Lifting
- Employee Training
Timeline
Custodian
IDEA Public Schools
05.2024 - Current
Assistant Head Custodian
Northside ISD
06.2017 - 05.2024
Manager
Factory-2-U
01.2016 - 06.2017
High School Diploma -
Blessed Hope Academy