Amber Gass
Kendallville,USA
Summary
Dynamic professional with extensive experience at Indiana Professional Management Group, excelling in psychosocial assessment and crisis intervention. Proven ability to develop individualized service plans and manage caseloads effectively, ensuring compliance and enhancing client autonomy. Skilled in Medicaid coordination and fostering collaboration among multidisciplinary teams to achieve optimal outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Intake and Coverage Coordinator
Indiana Professional Management Group
01.2015 - Current
- Coordinate intake, coverage, and transition services for individuals supported through Medicaid Waivers (A&D, TBI, FS, CI).
- Develop and maintain individualized service plans promoting autonomy and quality of life.
- Manage caseloads averaging 45+ clients while ensuring compliance with state and federal standards.
- Facilitate communication among families, service providers, and medical professionals to ensure continuity of care.
- Monitor service utilization and budget adherence for accuracy and program efficiency.
Rehabilitation Service Provider
Otis R. Bowen Center
03.2014 - 01.2015
- Delivered skill-building and behavioral interventions for adults with developmental disabilities and mental health needs.
- Supported treatment goals through evidence-based practices and motivational engagement.
- Documented client progress, collaborated with clinical teams, and adjusted interventions based on client response.
Education
Master of Social Work (MSW) -
Indiana Wesleyan University
Marion, IN12.2025
Bachelor of General Studies - Psychology
Indiana University
Fort Wayne, IN05.2011
Skills
- Psychosocial assessment and care planning
- Individualized service plans
- Trauma-informed practice
- Crisis intervention strategies
- Medicaid coordination and compliance
- Program coverage planning
- Staff supervision and collaboration
- Budget management for Medicaid
- Documentation and reporting
- Case management systems expertise
- Electronic health records management
- Microsoft Office Suite proficiency
Affiliations
National Association of Social Workers (NASW), Member
Certification
- Certified Case Manager (Aged & Disabled, Traumatic Brain Injury, Family Support, and Community Integration Waivers)
- LifeCourse Ambassador
Core Competencies
Psychosocial assessment and care planning, Individualized Service Plans (ISPs), Trauma-informed and strengths-based practice, Crisis intervention and behavioral support, Medicaid and community resource coordination, Program coordination and coverage planning, Staff supervision and interdisciplinary collaboration, Medicaid budget management and compliance, Documentation, reporting, and service auditing, Case management systems (Therap, Casebook), Electronic Health Records (EHR), Microsoft Office Suite
Additional Qualifications
- Adaptable learner, able to assimilate new information quickly and apply it effectively.
- Strong communicator skilled in building trust with clients, families, and interdisciplinary teams.
- Committed to lifelong learning, ethical practice, and advancing social justice through advocacy and empowerment.
Timeline
Intake and Coverage Coordinator
Indiana Professional Management Group
01.2015 - Current
Rehabilitation Service Provider
Otis R. Bowen Center
03.2014 - 01.2015
Master of Social Work (MSW) -
Indiana Wesleyan University
Bachelor of General Studies - Psychology
Indiana University