Amber Gatlin
Canyon Lake,CA
Summary
Results-driven Account Manager with proven success in managing client relationships, driving revenue growth, and implementing strategic initiatives. Strong skillset includes problem-solving, negotiation, and communication. In previous roles, made significant impact by improving processes for increased efficiency and customer satisfaction. Demonstrated ability to lead teams towards common goals while maintaining focus on bottom line results.
Overview
10
10
years of professional experience
Work History
Account Manager
Wild Blush Suites
Canyon Lake, CA
08.2022 - Current
- Developed and maintained relationships with business accounts to ensure satisfaction.
- Negotiated contracts with clients to maximize profitability.
- Maintained compliance with industry regulations specific to each client's business.
- Acted as main point of contact in matters relating to client concerns and needs.
Realtor
Self-employeed
Canyon Lake, CA
01.2019 - Current
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
Restaurant Owner
The Sand Witch
Upland, CA
08.2014 - 06.2019
- Developed and implemented effective marketing strategies to increase restaurant sales.
- Established standards for quality control, customer service, health and safety regulations.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
Education
Some College (No Degree) - Dental Hygiene
Pasadena City College
Pasadena, CASkills
- Account Management
- Contract Negotiation
- Lead prospecting
- Client Relationship Management
- Health and safety compliance
- Staff Management
- Complaint resolution
Accomplishments
- 2023 Top Gross Sales, Legacy Realty Inc.
- 2021 Excellent Performance Individual Agent, Legacy Realty Inc
- 2020 Million Dollar Club, Coldwell Banker Associated Broker Realty
Timeline
Account Manager
Wild Blush Suites
08.2022 - Current
Realtor
Self-employeed
01.2019 - Current
Restaurant Owner
The Sand Witch
08.2014 - 06.2019
Some College (No Degree) - Dental Hygiene
Pasadena City College