Summary
Overview
Work History
Education
Skills
Timeline
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Amber Gauthier

WEST BLOOMFIELD,MI

Summary

Dedicated customer service professional with a strong understanding of service delivery and a proven ability to multitask. Committed to building and maintaining professional relationships to drive profitability and achieve business results.

Overview

5
5
years of professional experience

Work History

Assistant Teacher

Premiere Preschool
Commerce, MI
05.2024 - 08.2024
  • Supported student physical, mental, and social development using classroom games and activities.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept students on-task with positive reinforcement strategies.

Internship-Finance Clerk

City of Lathrup Village
Lathrup Village Mi
06.2022 - 08.2024

(Unpaid internship as a Finance Clerk for the past two years during summer break from college).

  • Maintained physical and computer-based filing systems.
  • Examined, categorized, and sorted incoming mail.
  • Cleaned up files regularly by removing outdated information for archival or disposal.

Crew Member

Shake Shack
Ann Arbor
09.2022 - 04.2024
  • Processed orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Team Member

Panera Bread
West Bloomfield, MI
05.2023 - 08.2023
  • Prepared meals accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Crew Member

Chipotle Mexican Grill
Southfield
05.2022 - 08.2022
  • Worked well in a fast-paced, high pressure environment
  • Greeted and served customers
  • Processed cash and credit card payments
  • Maintained food preparation area, equipment, and utensils clean and sanitary.
  • Prepared food for customers.

Crew Member

Tropical Smoothie Cafe
Southfield
02.2021 - 02.2022
  • Prepared the customers food.
  • Utilized the register to take customers orders and cash them out by handling cash or card.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.

Document Scanner-Temporary Position

Medical Center Pediatrics
Bingham Farms, MI
06.2019 - 09.2019
  • Scanned, filed and transmitted various documents and adhered to digital filing procedures.
  • Analyzed documents to produce appropriate shades and best resolution in scanned reproductions.
  • Followed security and privacy policies, standards and guidelines to protect informational assets of company and customers.
  • Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.

Education

Bachelor of Business - Business

Eastern Michigan University
Ypsilanti, MI
09.2027

High School Diploma -

West Bloomfield High School
West Bloomfield Township, MI
06.2022

Skills

  • Data Entry
  • Escalation management
  • Customer Service
  • Payment Processing

Timeline

Assistant Teacher

Premiere Preschool
05.2024 - 08.2024

Team Member

Panera Bread
05.2023 - 08.2023

Crew Member

Shake Shack
09.2022 - 04.2024

Internship-Finance Clerk

City of Lathrup Village
06.2022 - 08.2024

Crew Member

Chipotle Mexican Grill
05.2022 - 08.2022

Crew Member

Tropical Smoothie Cafe
02.2021 - 02.2022

Document Scanner-Temporary Position

Medical Center Pediatrics
06.2019 - 09.2019

Bachelor of Business - Business

Eastern Michigan University

High School Diploma -

West Bloomfield High School
Amber Gauthier