Amber Glenn
Monroe,LA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Energetic individual successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
3
3
years of professional experience
Work History
Supervisor
Chick-fil-A
03.2020 - 07.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Received payments via cash and credit cards and issued receipts, refunds, credits or change due to customers.
Education
Master of Arts - English
University of Louisiana At Monroe
Monroe, LA05.2025
Bachelor of Arts - English Education
University of Louisiana At Monroe
Monroe, LA05.2023
Skills
- Customer Service
- Verbal and Written Communication
- Store Opening and Closing Procedures
- Training and Development
- Mentoring
Timeline
Supervisor
Chick-fil-A
03.2020 - 07.2023
Master of Arts - English
University of Louisiana At Monroe
Bachelor of Arts - English Education
University of Louisiana At Monroe