Amber Gomez
San Antonio
Summary
Dynamic Pharmacy Care Technician with HEB Pharmacy, skilled in HIPAA compliance and prescription verification. Enhanced service quality through effective patient consultations and resolved medication-related issues. Mentored new technicians, fostering a collaborative environment. Proven ability to maintain accurate inventory and streamline pharmacy workflow, ensuring optimal performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
HEB Pharmacy
02.2022 - Current
- Provided exceptional customer service by addressing patient inquiries and resolving medication-related issues.
- Assisted pharmacists in medication management and patient consultations to enhance service quality.
- Maintained accurate inventory levels through regular audits, minimizing shortages and overstock situations.
- Mentored new pharmacy technicians, providing guidance on procedures and best practices for optimal performance.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Education
Associate of Science - Health Care And Business
St Philips's College
San Antonio, TX05-2026
Skills
- HIPAA compliance
- Prescription verification
- Medication dispensing
- Data entry proficiency
- Insurance processing
- Answering customer questions
- Resolving complaints
- Filing documents
Languages
Spanish
Limited Working
English
Native or Bilingual
Interests
- DIY and Home Improvement
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination so far I have been to almost all fifty states
- Gardening
- Youth Development Programs
- Enjoy hobbies that combine physical activity with outdoor exploration
Timeline
Pharmacy Technician
HEB Pharmacy
02.2022 - Current
Associate of Science - Health Care And Business
St Philips's College
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