Proven Customer Service Representative at Circlek, strong in multitasking and critical thinking, I excel in upselling techniques and conflict resolution. Ability to enhance customer satisfaction and loyalty, while achieving sales goals. Skilled in software knowledge and adaptability, I thrive under stress, ensuring the best customer experiences.
My job at circlek is built around customer service, I cater to my customs needs and wants and help them come in and leave satisfied without a wait or hassle. I multitask around my customers everyday to keep the store up to date and make sure everything is easy to grab and go. I make sure to meet my daily sale goals while encouraging customers to join our loyalty program.
Fast learner
Critical thinking
Active listening
Sales
Upselling techniques
Order and receiving
Conflict resolution
Software knowledge
Multitasking
Public Speaking
Flexibility
Work well under stress
Adaptability