Amber Gonzalez
Mentor,OH
Summary
Accomplished Talent Specialist with a proven track record at Kichler Lighting, adept in talent acquisition and employee development. Leveraged skills in Workday and effective conflict resolution to enhance hiring strategies and streamline onboarding processes. Demonstrated success in fostering strong relationships and implementing comprehensive training modules, significantly contributing to organizational growth.
Overview
9
9
years of professional experience
Work History
Talent Specialist
Kichler Lighting
Solon, OH
06.2022 - 01.2025
- Created a database of potential candidates for future openings.
- Implemented onboarding programs to ensure successful integration of new hires into the organization.
- Collaborated with HR and department managers to forecast future hiring needs and develop talent acquisition plans.
- Maintained relationships with schools, universities, alumni associations, and other external organizations in order to source top talent.
- Developed and delivered training to hiring managers on effective interviewing techniques and diversity hiring practices.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Collaborated with Human Resources team members in order to develop comprehensive staffing plans.
- Conducted initial phone screens and coordinated interview schedules with hiring managers.
- Built talent pipeline according to core company values and role requirements.
- Ensured compliance with federal, state, and local employment laws and regulations throughout the recruitment process.
- Provided feedback on candidate experience throughout the selection process.
- Sourced, qualified and conducted screening interviews with job candidates.
- Participated in career fairs and other industry events aimed at promoting company's brand name among potential candidates.
- Organized events to promote employer branding in order to attract more talented individuals.
- Utilized applicant tracking systems (ATS) to streamline recruitment processes and maintain candidate data.
- Created orientation checklist and reviewed with new hires.
- Conducted orientation sessions to introduce company policies and procedures.
- Hired employees and processed hiring-related paperwork.
- Organized events for CEO.
- Handled expense reporting for executive team members.
Teacher
Small Hands Big Dreams
Kirtland, OH
01.2021 - 06.2022
- Coordinated curriculum development and implementation.
- Conducted student assessments.
- Handled paperwork on daily, weekly, and monthly basis.
- Coordinated parent-teacher conferences to discuss student progress.
Customer Service Representative
Verdi's Italian Market
Mentor, OH
02.2020 - 01.2021
- Resolved customer disputes efficiently.
- Prepared store for daily operations.
- Executed efficient store closing procedures.
- Managed the complete order lifecycle from initiation to fulfillment.
Store Manager
Cato
Lawrenceville, GA
01.2018 - 01.2019
- Managed team operations to ensure efficient workflow.
- Effectively arranged team schedules.
- Conducted candidate interviews.
- Optimized hiring strategies.
- Implemented comprehensive training modules successfully.
- Managed and maintained accurate inventory records.
- Executed daily bank deposit operations.
- Completed nightly, weekly, and monthly paperwork balances.
- Sales
Client Services Liaison
FFAM 360
Norcross, GA
01.2016 - 01.2018
- Generated weekly and monthly reports.
- Facilitated multiple client meetings.
- Conducted thorough audits of financial records.
- Developed and executed corporate communication strategies.
- Managed dispute cases efficiently.
- Handled and directed incoming calls.
Education
Certified Human Resources Generalist -
HR Training Classes.com
06.2023
Bachelor's - Business/Corporate Communications
Georgia Gwinnett College
12.2015
Skills
- Employee Development
- Onboarding Facilitation
- Resource Acquisition
- Workday
- Phenom
- Concur
- Kronos
- Paylocity
- Chrome River
- Microsoft Office
- Outlook
- Effective Conflict Resolution
- Customer Service
- Human Resources
- Talent Acquisition
Volunteer Experience
Esperanza, INC., 2024
Timeline
Talent Specialist
Kichler Lighting
06.2022 - 01.2025
Teacher
Small Hands Big Dreams
01.2021 - 06.2022
Customer Service Representative
Verdi's Italian Market
02.2020 - 01.2021
Store Manager
Cato
01.2018 - 01.2019
Client Services Liaison
FFAM 360
01.2016 - 01.2018
Certified Human Resources Generalist -
HR Training Classes.com
Bachelor's - Business/Corporate Communications
Georgia Gwinnett College
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