Amber Graham
Montgomery,AL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Social Services Assistant
Five Horizons Health Services
Montgomery, AL
03.2023 - 11.2023
- Provided support to clients in developing independent living skills, such as budgeting and time management.
- Developed plans of care based on assessments of clients' needs and resources available.
- Coordinated transportation arrangements for clients needing access to medical appointments or job interviews.
Assistant Manager
Baptist Home Health
Montgomery, AL
06.2021 - 03.2023
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Office Manager
Palmer Psychiatric Services
Montgomery, AL
06.2017 - 06.2021
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Education
High School Diploma -
James Madison High School
Norcross, GA06-2007
Skills
- Patient Management
- Administrative Support
- Payroll policies and procedures
- I-9 documentation
- New employee processing
Timeline
Social Services Assistant
Five Horizons Health Services
03.2023 - 11.2023
Assistant Manager
Baptist Home Health
06.2021 - 03.2023
Office Manager
Palmer Psychiatric Services
06.2017 - 06.2021
High School Diploma -
James Madison High School