Amber Graves
Summary
Dedicated Cast Member with extensive experience assisting with guests, promptly identifying needs and recommending products and services to accomplish and achieve sales goals. Strong communicator focused on delivering excellent customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Disney Reservation Center Sales Associate
Walt Disney Travel Company
07.2022 - Current
- Identified guests needs and wants to enhance guests experiences and boost sales.
- Utilized guests feedback to improve product offerings.
- Answered guests questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with guest to better uncover individual needs.
Paralegal
Express Consults
03.2020 - 07.2022
- Edited and proofread legal documents to verify accuracy.
- Draft Installer agreement, termination and notice to proceed to contractor and installers.
- Conducted detailed client intakes and entered information into company database.
- Reviewed contracts for compliance including those involving subcontract agreements, NDA, lien waivers and other contract agreements.
- Collected and maintain records related to contracts and handled the pay application through software such as Procore, Textura and manual pay application.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Strategically scheduled meetings, zoom calls and travel for optimal productive days.
Surgical Assistant
Adventist Health System
03.2015 - 03.2020
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
- Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
- Protected patients from infection by setting up and managing sterile operating fields.
- Gowned and gloved staff to help team prepare for surgeries.
Education
Bachelor of Arts - Economics
University of South Florida
Tampa12.2024
Skills
- Time Management
- Guest Relationship Management
- Business Strategies
- Product and Service Sales
- Sharp Verbal and Written Communication
- Legal Research and Writing
- Keen ability to prioritize emergent needs of company and reorganize schedules accordingly
Certification
- Licensed Real Estate Agent - SL3520686
Timeline
Disney Reservation Center Sales Associate
Walt Disney Travel Company
07.2022 - Current
Paralegal
Express Consults
03.2020 - 07.2022
Surgical Assistant
Adventist Health System
03.2015 - 03.2020
Bachelor of Arts - Economics
University of South Florida