Amber Gray
Oregon City,OR
Summary
Professional with strong background in nursing leadership, prepared to drive impactful healthcare outcomes. Focus on team collaboration and achieving results, adaptable to changing needs, and reliable. Skilled in patient care management, staff training and development, and regulatory compliance. Known for effective communication, strategic planning, and fostering positive work environment.
Overview
10
10
years of professional experience
Work History
Director of Nursing Services
The Pearl at Kruse Way
04.2024 - 11.2025
- Collaborated with healthcare teams to develop and implement patient care plans tailored to individual needs.
- Led nursing staff in delivering high-quality resident care and ensuring compliance with healthcare regulations.
- Monitored quality of care metrics, identifying areas for improvement and facilitating necessary changes.
- Provided training and support for nursing staff on best practices and emerging healthcare protocols.
- Engaged in continuous professional development initiatives, promoting a culture of learning within the nursing team.
- Established mechanisms for continuous quality improvement within the nursing department through robust data collection, monitoring, evaluation efforts focused on targeted outcomes measures.
- Ensured compliance with healthcare regulations by conducting regular audits, updating policies, and addressing areas for improvement.
- Improved patient care quality by implementing evidence-based nursing practices and guidelines.
- Developed effective communication strategies that enhanced nursing staff engagement and morale, fostering a positive work culture centered on teamwork and shared accountability.
- Played an instrumental role in achieving accreditation from relevant health organizations by demonstrating adherence to established clinical practice standards.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
RN Case Manager
Providence Portland Medical Center
07.2022 - 04.2024
- Streamlined referral processes to ensure timely access to specialized services for patients in need.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Advocated for patients with insurance companies, securing coverage for necessary treatments and medications.
- Monitored patient progress and adjusted care strategies based on evolving health conditions.
- Educated patients and families on treatment options, promoting informed decision-making in care processes.
- Collaborated with Prestige on a peritoneal dialysis project in SNFs.
Director of Nursing
Gresham Health and Rehabilitation
06.2021 - 07.2022
- Led nursing staff to enhance patient care quality and operational efficiency.
- Developed and implemented training programs to elevate clinical competencies across nursing teams.
- Managed budget allocations for nursing services, ensuring resource optimization and cost control.
- Conducted regular performance evaluations, providing feedback and mentorship to nursing personnel.
- Spearheaded initiatives for compliance with healthcare regulations and accreditation standards.
- Analyzed patient outcomes data to identify areas for improvement in nursing practices and procedures.
- Opened the first ventilator unit in the state of Oregon.
- Ensured DHS Certification
- Defficiency free Survey for Vent
Director of Nursing Services
Avamere Living
09.2015 - 07.2021
- Developed and implemented nursing policies that improved operational efficiency and patient outcomes.
- Collaborated with interdisciplinary teams to enhance care plans tailored to individual resident needs.
- Fostered a culture of continuous improvement through feedback mechanisms and performance evaluations of nursing staff.
- Enhanced staff retention and job satisfaction through comprehensive training programs and supportive leadership.
- Evaluated performance metrics regularly, identifying areas for improvement and implementing targeted interventions accordingly.
- Worked closely with Kaiser Permanente on quality improvement initiatives.
- Implemented the first contract with Legacy Health for long-stay hospital patients.
Education
Associate Registered Nurse - Nursing RN
Portland Community College
Portland, Oregon, OR05-2010
Bachelor of Health Science - Health Care Administration
University of Phoenix
Tempe, AZ06-2008
Skills
- Clinical leadership
- Nursing management
- Patient education
- Quality improvement
- Staff development
- Budget planning
- Case management
- Process improvement
- Clinical care oversight
- Evidence-based practice
- Clinical operations management
- Programs development
Timeline
Director of Nursing Services
The Pearl at Kruse Way
04.2024 - 11.2025
RN Case Manager
Providence Portland Medical Center
07.2022 - 04.2024
Director of Nursing
Gresham Health and Rehabilitation
06.2021 - 07.2022
Director of Nursing Services
Avamere Living
09.2015 - 07.2021
Associate Registered Nurse - Nursing RN
Portland Community College
Bachelor of Health Science - Health Care Administration
University of Phoenix