Oversaw customer service initiatives in retail and hospitality environments to improve client engagement.,Facilitated effective conflict resolution strategies to enhance service delivery.,Coordinated cash management processes and maintained operational efficiency.
Education
Esthetics - Esthetics
Lurleen B. Wallace Community College | Opp, AL | 06.2026
Curriculum Certifications in Health Safety and Sanitation
Facial Treatment and Skin analysis
Hair Removal
Makeup application with Color Theory
Work History
Sales Associate
6 Months
Ross | 01.2026 - Current
Deliver excellent customer service by assisting customers with purchases, questions, and store needs.
Handle transactions accurately while balancing multiple tasks in a fast-paced environment.
Maintain organized merchandise displays and support overall store operations.
Founder
5 Years 6 Months
Love Iz Ky | 01.2021 - Current
Facilitated a supportive environment for clients during beauty and wellness services.
Developed mentorship programs offering guidance to young girls during high school and events. Coordinated events aimed at empowering young girls to build confidence and skills. Facilitated support for young girls navigating high school experiences.
Facilitated educational guidance and support by collaborating with licensed health professionals for mental and physical health advocacy.
Freelance Makeup Artist
9 Years 6 Months
Self-Employed | 01.2017 - Current
Built and maintained client relationships through personalized beauty consultations and services.
Managed appointment scheduling, client communication, and customer satisfaction independently.
Developed strong interpersonal and multitasking skills while handling multiple clients and social platforms.
Spearheaded mentorship and community outreach initiatives, fostering a supportive environment for young women during and beyond service interactions.
Cashier / Hostess
1 Year 6 Months
Baumhower’s | 09.2023 - 03.2025
Provided friendly guest service while managing seating, payments, and to-go orders.
Resolved customer concerns professionally and ensured positive dining experiences.
Supported team operations by multitasking during high-volume shifts.
Shift Supervisor / Assistant Manager
1 Year 11 Months
Claire’s | 06.2021 - 05.2023
Supervised daily store operations while supporting customer service and sales goals.
Trained employees on communication, conflict resolution, and customer satisfaction.
Managed inventory, merchandising, and register accuracy in a fast-paced retail setting.