AMBER GUTIERREZ
Glendale,Az
Summary
Motivated BSN nursing student currently in an accelerated program seeking an entry level ICU registered nurse position. Offers hand on patient care experience with extensive medication knowledge and safety awareness from a background as a patient care technician, medical assistant, and lead pharmacy technician. Eager to contribute strong assessment, communication, and critical thinking skills while providing compassionate
Overview
14
14
years of professional experience
Work History
Patient Care Tech
John C Lincoln Hospital
Phoenix, AZ
01.2022 - 05.2023
- Assisted nurses with patient care in John C Lincoln Hospital units.
- Monitored vital signs and reported changes to clinical staff.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Supported patient hygiene, grooming, and comfort needs.
- Transferred patients safely using lifting equipment and mobility aids.
- Collected specimens and prepared samples for laboratory testing.
- Documented care tasks in hospital records and patient charts.
- Assisted with patient admissions, discharges and transfers.
- Helped create a safe environment by following infection control policies.
Pharmacy Technician II
CVS Corporate Office
01.2013 - 01.2016
- Worked with client systems to access online eligibility
- SME- Subject Matter Expert. Ability to define procedures or standards.
- Provided recommendations for procedural improvements.
- Guided other professionals on the project/program to ensure content is accurate.
- Ability to take escalated calls when needed with patience and understanding
- Department Trainer - responsible for helping create necessary training tools and assisting with side by sides for new hires to improve metrics.
- Assisted with pre-authorization forms for speciality medications.
- Worked one on one with patients in assisting them with the best possible options for their medications.
- Performed order entry, registration, and outbound call center duties.
Pharmacy Technician I
Express Scripts
01.2009 - 01.2013
- Outbound calls to members of the Department of Defense in order to educate on alternative medications and provide opportunities for cost savings.
- Work directly with insurance companies on proper copays and claim handling
- Manage patient database
- Contacted physician offices via phone and fax to obtain prescription refill authorizations.
- Follow FDA drug safety guidelines
- Completed HIPAA guideline courses
- Answered inbound calls for the call center in a pleasant and professional manner.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ04-2027
Medical Assistant Certification -
International Institute of The Americas
Phoenix, AZ01-2009
High School Diploma -
Academy With Community Partners
01-2007
Skills
- Patient care
- Vital signs
- Clinical documentation
- Infection control
- Medication administration
- Specimen collection
- HIPAA compliance
- First Aid/CPR Certified
- Basic life support
- Electronic health records
- IV insertion
- Catheter care
- Blood glucose monitoring
- Sterilization techniques
Affiliations
- PHOENIX CHILDRENS HOSPITAL PEDIATRICS-12/4/2026-12/11/2026
Provided developmentally appropriate, family-centered care to infants, children, and adolescents. Completed age-appropriate assessments, verified weight-based medication dosages, and educated caregivers about medications, safety, and discharge care. - ABRAZO WEST VALLEY CRITICAL CARE UNIT 10/2/26-10/16/2026
Assisted with focused assessments and continuous monitoring of critically ill patients, including cardiac rhythms, oxygenation, neurological status, and vital-sign trends. Reviewed laboratory results, medications, and IV infusions while promptly reporting changes in patient condition. - ABRAZO ARROWHEAD OB 9/26/2026-10/3/2016
Assisted with maternal and newborn care during labor, delivery, recovery, and the postpartum period. Monitored maternal and fetal status and provided education about breastfeeding, newborn care, postpartum recovery, and warning signs. - ABRAZO CENTRAL ADULT HEALTH 5/15/2026-6/19/2026-
Managed care for multiple adult patients while prioritizing assessments, medications, treatments, and safety needs. Reviewed laboratory results, performed advanced nursing skills, and educated patients about disease management and discharge care. - ABRAZO SCOTTSDALE ADULT HEALTH 2/25/2026-3/25/2026-
Provided direct care to adult patients while completing assessments, administering medications, assisting with daily activities, and documenting patient responses. Collaborated with the healthcare team and educated patients about medications, disease management, and discharge care. - DESTINY SPRINGS HOSPITAL MENTAL HEALTH 5/14/2026-5/21/2026-
Used therapeutic communication to establish professional relationships with patients and completed mental-status and safety assessments. Supported group activities, healthy coping skills, medication monitoring, and the maintenance of a safe treatment environment.
Timeline
Patient Care Tech
John C Lincoln Hospital
01.2022 - 05.2023
Pharmacy Technician II
CVS Corporate Office
01.2013 - 01.2016
Pharmacy Technician I
Express Scripts
01.2009 - 01.2013
Bachelor of Science - Nursing
Grand Canyon University
Medical Assistant Certification -
International Institute of The Americas
High School Diploma -
Academy With Community Partners