Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber Hansen

Milton,USA

Summary

Professional behavior technician experienced in implementing and monitoring behavior intervention plans, applied behavior analysis, data collection, and progress tracking. A collaborative team member committed to positive outcomes and adaptable to changing needs. With 1.5 years of hands-on ABA therapy for children with Autism Spectrum Disorders across various settings, I excel at implementing personalized intervention plans, collecting accurate data, and working effectively with families and clinical teams. My background includes customer service and organizational skills from fast-paced retail and warehouse environments. A detail-oriented professional dedicated to helping children reach developmental milestones through evidence-based therapy and compassionate care.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician (RBT)

ACES ABA
01.2024 - Current
  • Provided individual ABA therapy to children with autism spectrum disorders aged 3-10 across various settings, including clinics, homes, and daycares.
  • Implemented individualized behavior intervention plans and skill acquisition programs under BCBA supervision
  • Collected and recorded accurate behavioral data using electronic data collection systems and tablets
  • Utilized positive reinforcement strategies and evidence-based techniques to promote appropriate behaviors and reduce challenging behaviors
  • Collaborated with families and caregivers to generalize skills across environments and provide parent training support
  • Maintained detailed session notes and progress reports to track client development and inform treatment planning
  • Demonstrated patience, empathy, and professional judgment when managing behavioral episodes and crisis situations
  • Successfully maintained RBT certification through ongoing continuing education and supervision requirements.
  • Utilized technology and software for behavior tracking and analysis, improving precision of interventions.

Unloader Associate

Lowe's Home Improvement
08.2023 - Current
  • Engaged with customers in a sincere and friendly manner while maintaining focus on task completion
  • Operated heavy machinery safely and transported materials weighing up to 60 pounds
  • Demonstrated attention to detail through accurate product placement and inventory management
  • Maintained an organized work environment to maximize team efficiency and productivity
  • Identified and reported equipment issues and safety concerns to supervisors
  • Prevented product loss by swiftly identifying and reporting any damaged or missing items found during the unloading process.
  • Assisted in training new staff members on proper procedures for safely and efficiently handling the various aspects of the unloading position within the warehouse environment.

Central Service Clerk

Alaska Court System
05.2021 - 08.2022
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
  • Examined, categorized, and sorted incoming documents.
  • Managed incoming and outgoing mail for Alaska Court System.
  • Receive, store, and issue all supplies and equipment from warehouse storage locations; process all supporting documentation using Slingshot supply procedures.
  • Pack and ship supplies, forms, and equipment; make deliveries of supplies, conditions, and equipment to the Anchorage campus.
  • Perform minor repairs; move furniture and/or equipment upon request; operate court vehicles, forklifts, and material handling equipment.
  • Operate postage metering machines; deliver and retrieve inter-office mail; receive and process all incoming mail.

Overnight Stock Associate

Lowe's
02.2016 - 05.2021
  • Engaged with customers in a sincere and friendly manner.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Operate heavy machinery safely.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach.
  • Manually transported materials weighing up to 60 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
  • Unboxed product and placed on shelves in an attractive manner according to layout guidelines.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Kept clean and store organized to maximize team efficiency and productivity.
  • Identified potential shoplifters and alerted management.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product.
  • Identified inadequate materials and faulty equipment and brought to supervisors' attention.

Softlines Sales Team Member

Target
06.2012 - 02.2016
  • Pressed and folded items upon arrival in store to increase visual appeal.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Handled and directed multiple incoming calls on a multi-line phone.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Dressed and accessorized mannequins to highlight featured clothing and accessories.
  • Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable
  • Used company's paging system to immediately contact specific personnel.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Managed stock room.

Shoe Sales Associate

Walmart
10.2010 - 06.2012
  • Followed merchandising guidelines to present visually appealing displays.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Identified potential shoplifters and alerted management.
  • Contacted other store locations to determine merchandise availability.
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Entered all sales into the cash register to ensure purchases were accurately recorded.

Education

Some college - Criminal Justice

University of Alaska Anchorage
Anchorage, AK
09.2020

High school diploma - undefined

Valley Pathways High school
Palmer, AK

Skills

  • Applied behavior analysis
  • Social skills development
  • Discrete trial training
  • Token economy systems
  • Reinforcement procedures
  • Natural environment training
  • Prompting strategies
  • Collaboration with professionals
  • Self-management strategies
  • Error correction techniques
  • Functional behavior assessment
  • Session preparation
  • Client engagement
  • Data collection and analysis
  • HIPAA requirements
  • Critical thinking
  • Crisis management
  • Active listening
  • Heartsaver CPR AED
  • Customer service
  • Conflict resolution
  • Computer proficiency

Certification

  • Driver's License
  • CPR Certification
  • Certified Behavioral Technician (CBT)
  • RBT Certification (RBT)

Timeline

Registered Behavior Technician (RBT)

ACES ABA
01.2024 - Current

Unloader Associate

Lowe's Home Improvement
08.2023 - Current

Central Service Clerk

Alaska Court System
05.2021 - 08.2022

Overnight Stock Associate

Lowe's
02.2016 - 05.2021

Softlines Sales Team Member

Target
06.2012 - 02.2016

Shoe Sales Associate

Walmart
10.2010 - 06.2012

High school diploma - undefined

Valley Pathways High school

Some college - Criminal Justice

University of Alaska Anchorage

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Amber Hansen