I am passionate about using my experience to service those around me. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Caregiver
VOYAGER HOME HEALTH CARE
Tucson, Arizona
09.2023 - 10.2024
Monitored client health and communicated changes to healthcare professionals to ensure timely interventions.
Supported clients with daily living activities and personal care tasks to promote independence.
Administered prescribed medications according to care plans and instructions.
Provided companionship and emotional support to foster positive mental health and overall well-being.
Booking Clerk
BLESSED WELLING
Lafayette, Louisiana
07.2020 - 08.2023
Maintained accurate records of all bookings and reservations.
Processed payments via cash, check, or credit card to ensure accurate transaction handling.
Set up files in computer system with dates and personal details to streamline record-keeping.
Checked individual belongings and created official record lists for accurate tracking.
Women's Supervisor
Teen Challenge Southern Cailfornia
Ventura, California
07.2015 - 05.2019
Oversaw daily operations and workflow for nonprofit recovery program, ensuring alignment with program objectives.
Trained and mentored staff in effective counseling techniques and program policies, enhancing team competency.
Directed and supervised team of 7 employees in daily operations.
Facilitated regular team meetings to discuss program goals and performance updates.
Monitored employee productivity to provide constructive feedback and coaching.
Mediated employee conflicts and facilitated resolutions, fostering a collaborative work environment.
Evaluated individual and team business performance and identified opportunities for improvement.
Shipment Processor
Old Navy, Gap
Ventura, California
10.2018 - 03.2019
Processed incoming shipments during peak store hours, ensuring timely availability of products.
Verified shipment contents against packing slips for accuracy.
Assisted in unloading trucks and distributing products to sections, supporting efficient product flow.
Scanned barcodes and labeled merchandise accurately for inventory management.
Collaborated with team members to organize stockroom, enhancing accessibility and inventory management.
Education
Some College (No Degree) - Communication And Conflict Resolution
In&Out School of Business
City Of Los Angeles, CA
Skills
Inventory management
Schedule management
Time management
Customer service
Client engagement
Employee training
Training support
Problem solving
Conflict resolution
Team collaboration
Active listening
Stress management
Respectful and compassionate
Relationship building
Strong ethics
Timeline
Caregiver
VOYAGER HOME HEALTH CARE
09.2023 - 10.2024
Booking Clerk
BLESSED WELLING
07.2020 - 08.2023
Shipment Processor
Old Navy, Gap
10.2018 - 03.2019
Women's Supervisor
Teen Challenge Southern Cailfornia
07.2015 - 05.2019
Some College (No Degree) - Communication And Conflict Resolution