Amber Harkins
Ranger,WV
Summary
Organized and dedicated Administrative Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
20
20
years of professional experience
Work History
Team Lead, Interim CMM, Front End Team Lead, Gun Vault Specialist
Cabela's
11.2020 - 10.2025
- Directed team efforts to achieve sales targets through strategic scheduling and inventory management.
- Addressed customer complaints with efficiency, fostering enhanced satisfaction and loyalty.
- Executed cash register operations with precision, ensuring minimal discrepancies.
- Supervised daily operations, ensuring adherence to company policies and procedures.
Accounts Payable
Shure-Line Electrical
09.2009 - 07.2015
- Processed vendor invoices efficiently, ensuring timely payments and maintaining accurate records.
- Reconciled monthly statements, identifying discrepancies and resolving issues promptly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Office Manager
Pace Electric Inc
06.2008 - 05.2009
- Monitored inventory levels of front desk supplies, ensuring timely replenishment and cost management.
- Coordinated with HR to ensure timely onboarding of new employees into payroll system for seamless integration.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
Front Desk Receptionist
Pace Electric Inc
03.2006 - 06.2008
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate records and files using electronic document management systems to support administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
High School -
Christiana High School
Newark, DE05-1993
Skills
- Attention to Detail
- Organizational Skills
- Multitasking
- Microsoft Office
- Microsoft Windows
- Customer Service
- General Office Skills
- Billing/Invoicing
- Organizational Skills
- Telephone Skills
- Scheduling
- Payroll Processing
- New Hire Orientation
- Coaching and Mentoring
- Problem-Solving
Timeline
Team Lead, Interim CMM, Front End Team Lead, Gun Vault Specialist
Cabela's
11.2020 - 10.2025
Accounts Payable
Shure-Line Electrical
09.2009 - 07.2015
Office Manager
Pace Electric Inc
06.2008 - 05.2009
Front Desk Receptionist
Pace Electric Inc
03.2006 - 06.2008
High School -
Christiana High School
Achievements
2021 October Outfitter of the Month
2021 CLUB All Around Award
2021 Service MVP Award
2022 Team Lead CLUB Award
2023 March Outfitter of the Month
2023 Outstanding Performance (Great Lakes Region)
2023 Unsung Hero Team Lead Award
2024 February Outfitter of the Month Award
2025 January Outfitter of the Month Award