Amber Harmon
Elwood,IN
Summary
Motivated professional with solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success.
Overview
5
5
years of professional experience
Work History
Dasher
Door Dash
Elwood, IN
04.2024 - 09.2024
- Delivered food orders to customers in a timely manner according to Dasher app instructions.
- Provided friendly customer service while interacting with customers during deliveries.
- Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
- Maintained an organized, clean and safe vehicle at all times.
- Adhered to company policies and procedures when delivering food orders.
- Utilized problem-solving skills to handle difficult customer inquiries or complaints regarding food orders or services.
- Followed directions provided by the Dasher app for efficient navigation to delivery destinations.
Assistant General Manager
Taco Bell
Fishers, IN
06.2019 - 01.2022
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Monitored inventory levels and placed orders for new stock as needed.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Analyzed financial data and prepared reports for senior management.
- Identified opportunities for cost savings and operational efficiency improvements.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Provided training, guidance, and support to staff members on proper procedures and policies.
Education
GED -
Elwood Community High School
Elwood, IN06-2022
Skills
- Professional Appearance
- Excellent time management
- Efficient multitasking
- Food safety understanding
- Customer Relations
- Decision-Making
- Organizational Skills
- Excellent Communication
- Quality Assurance
- Computer Skills
- Team Management
- Team building
- Problem Resolution
Languages
Spanish
Limited
Timeline
Dasher
Door Dash
04.2024 - 09.2024
Assistant General Manager
Taco Bell
06.2019 - 01.2022
GED -
Elwood Community High School