AMBER HARRIS
Wills Point,TX
Summary
Goal-focused Bank Professional experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch goals.
Overview
13
13
years of professional experience
Work History
Teller
Wells Fargo
Terrell, TX
05.2019 - Current
- Completed complex transactions accurately while providing positive customer experience that led to improved satisfaction.
- Created a connection and developed rapport to increase personalized services while connecting clients to the appropriate banker to meet their financial needs.
- Collaboratively working with the platform team to offer advice and guidance to meet their financial goals.
- Provided feedback during branch meetings which raise awareness on trending concerns and topics.
- Actively educating clients on the value of mobile banking options through mobile activity score and next best conversations.
Restaurant General Manager
Taco Bell/ KFC
Kaufman, TX
10.2015 - 08.2019
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Scheduled and directed staff in daily work assignments to maximize productivity.
Cashier/Food Prep/Shift Leader
Taco Bell
Lancaster , TX
10.2010 - 10.2015
Education
High School Diploma -
West Valley High School
Cottonwood, CA06.2008
Skills
- Exceptional customer service
- Risk management evaluation background
- Excellent communication skills
- Reliable
- Customer Relationship Building
Accomplishments
Mobile Specialist
• Inspect customer profile
• Listen for clues
• Next Best Conversations
• Promote Digital Services
• Send Banker Referrals
Timeline
Teller
Wells Fargo
05.2019 - Current
Restaurant General Manager
Taco Bell/ KFC
10.2015 - 08.2019
Cashier/Food Prep/Shift Leader
Taco Bell
10.2010 - 10.2015
High School Diploma -
West Valley High School