Hailey Helo
El Cajon,CA
Summary
Seeking a professional career that will provide rewarding and long-term growth opportunities. Effective Student committed to learning, developing skills in speech pathology and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
9
9
years of professional experience
Work History
Teller
Wells Fargo
02.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Analytical Abilities · Client Assistance · Technical Assistance · Customer Satisfaction · Organizational Management · Financial Services · Banking Operations
Manager / Sales
Midway Express Car Wash
06.2015 - 08.2024
- Established, retain, and deepen the relationship with customers to achieve goals and provide quality customer service.
- Listen to customers’ queries and complaints acting to resolve them quickly.
- The superb ability to best utilize procedures and methods for cash management and handling.
- Set and exceeded business goals on a quarterly basis to achieve a 10% increase in year-over-year sales growth.
Associate Banker
JP Morgan Chase
07.2022 - 09.2023
- Estanlish a connection and basis of understadining with clients.
- The ability to understand a predicament and act accordingly
- Sales and Marketing
- Analytical Skills
- Customer Support
- Technical Support
- Customer Satisfaction
- Administrative Organization
- Banking Services
- Banking Operations
Customer Service Specialist
PayLow Insurance
04.2021 - 11.2021
- At the heart of what I accomplished, I uncovered opportunities to achieve goals and provide quality customer service.
- Operated in a high call center environment by responding to incoming and outgoing calls, averaging 400 - 500 a day.
- Sought out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
- I helped onboard 100+ new clients in Insurance Plans.
Education
Bachelor of Arts - Speech, Language, And Hearing Sciences
San Diego State University
San Diego, CA05.2026
Associate of Science - Psychology
Cuyamaca College
San Diego, CA12.2024
Associate of Science - Sociology
Cuyamaca College
San Diego, CA12.2024
High School Diploma -
Valhalla High School
06.2021
Skills
- Exceptional sales, business development, customer service, and closing skills
- Goal-oriented, dedicated professional, highly motivated self-starter, and decision-maker
- Team player and capable of thriving at a high level of success in a competitive environment
- Extremely flexible, resourceful, and committed to the highest standards of ethical conduct
- Exceptional customer service
- Strong Work Ethic
- Professionalism and Courtesy
- Excellent time management skills
References
Nuhad Kalla, Midway Express Car Wash Inc., (619) 223-1691
Ghosh, Jason. Mentor., (619) 920-2507
Timeline
Teller
Wells Fargo
02.2024 - Current
Associate Banker
JP Morgan Chase
07.2022 - 09.2023
Customer Service Specialist
PayLow Insurance
04.2021 - 11.2021
Manager / Sales
Midway Express Car Wash
06.2015 - 08.2024
Bachelor of Arts - Speech, Language, And Hearing Sciences
San Diego State University
Associate of Science - Psychology
Cuyamaca College
Associate of Science - Sociology
Cuyamaca College
High School Diploma -
Valhalla High School
Similar Profiles
PATRICIA M. SCHERERPATRICIA M. SCHERER
Regional Bank Private Banker II at Wells Fargo Bank / Wells Fargo AdvisorsRegional Bank Private Banker II at Wells Fargo Bank / Wells Fargo Advisors
Andrew S. HollenbachAndrew S. Hollenbach
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Laxmikanth ChittampallyLaxmikanth Chittampally
Senior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells FargoSenior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells Fargo
Mayank OberoiMayank Oberoi
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)
Rocio CarrilloRocio Carrillo
Training Ambassador at Better Buzz CoffeeTraining Ambassador at Better Buzz Coffee