Amber Hines
Richardson
Summary
Insurance Claims Specialist skilled in handling a wide range of insurance types, specializing in Medicare, Medicaid, Worker's Compensation and Indian Health Services
Overview
19
19
years of professional experience
Work History
Insurance Claims Specialist
Dr. Krystina Pham
04.2015 - 06.2021
- Handled all types of insurance: Worker's Compensation, Medicare, Medicaid, Indian Health Services, all major health insurance companies
- Evaluated and settled complex insurance claims in strict timeframes.
- Enhanced customer satisfaction by efficiently managing insurance claims processes and providing timely resolutions.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
Insurance Claims Specialist
Orthopaedic Associates of North Texas
08.2010 - 02.2015
- Enhanced customer satisfaction by efficiently managing insurance claims processes and providing timely resolutions.
- Worker's Compensation
- Medicare
- Medicaid
- Evaluated and settled complex insurance claims in strict timeframes.
Insurance Claims Specialist
Nationwide Credit
03.2002 - 04.2010
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Medicare
- Medicaid
- Worker's Compensation
- Followed up with customers on unresolved issues.
Education
No Degree - Emergency Medical Technician
Northeast Texas Community College
Mount Pleasant, TX05-1997
High School Diploma -
South Garland High School
Garland05-1986
Skills
- Document review
- Medical terminology
- Worker's Compensation
- Medicare
- Medicaid
- Policy interpretation
- Documentation skills
Timeline
Insurance Claims Specialist
Dr. Krystina Pham
04.2015 - 06.2021
Insurance Claims Specialist
Orthopaedic Associates of North Texas
08.2010 - 02.2015
Insurance Claims Specialist
Nationwide Credit
03.2002 - 04.2010
No Degree - Emergency Medical Technician
Northeast Texas Community College
High School Diploma -
South Garland High School
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