Sales and customer relations professional with 7 years in food and beverage distribution. Built strong client relationships and achieved sales targets through effective merchandising and customer support. Managed inventory, ensured quality control, and maintained compliance with safety protocols. Leveraged problem-solving skills to enhance operational efficiency and drive business growth.
Work History
Barista
5 Months
7Brew Coffee | 03.2026 - 08.2026
Crafted beverages: Prepared high-quality coffees, shakes, teas, and energy drinks to enhance customer satisfaction.
Following recipes: Measuring ingredients precisely to maintain flavor consistency.
Operating machinery: Using espresso machines, blenders, and ice dispensers.
Created a positive first impression by warmly greeting guests upon arrival.: Welcoming customers warmly at the drive-thru windows.
Entered customer selections accurately into the point-of-sale system to ensure correct order fulfillment.: Entering choices accurately into the point-of-sale system.
Route Sales Representative
8 Months
Z.T. Distribution, Inc | 07.2025 - 03.2026
Sold products to existing and new customers, achieving sales targets through effective presentation and promotion.
Developed and maintained strong relationships with store managers and decision-makers to enhance customer loyalty.
Order & Issue Management: Take purchase orders, process payments, and resolve client complaints or problems quickly.
Merchandising: Set up and maintain product displays and inventory levels at customer locations.
Tracked sales reports and provided management with insights on customer needs, market trends, and competitor activities.
Route Sales Representative
7 Months
Bimbo Bakeries USA | 12.2024 - 07.2025
Merchandising and Stocking: Ensured proper product rotation, stocked shelves, and set up displays to optimize sales performance.
Sales and Customer Relations: Built strong customer relationships, pursued new accounts, and successfully introduced new products.
Route Management: Drove route truck, managed daily settlement procedures, and maintained precise inventory counts for accurate reporting.
Submitted documentation and paperwork accurately to ensure compliance.
Safety and Compliance: Ensure safe driving practices and comply with DOT regulations
Inspector/Packer
1 Year 5 Months
EVCO Plastics - OSHKOSH | 07.2023 - 12.2024
Inspected and packed orders for customers.
Ensured packaging accuracy by adhering to product specifications and quality control guidelines
Followed standard operating procedures (SOPs) for packaging processes to ensure consistency and efficiency
Adhered to all safety protocols and procedures while operating machinery and handling hazardous materials
Collaborated with team members to meet daily production targets and deadlines
Worked with team members to consistently achieve daily production targets and deadlines
Conducted regular inspections of packaging equipment to detect malfunctions or issues impacting productivity or safety
Delivery Driver
1 Year 11 Months
Spark Walmart | 05.2022 - 04.2024
Delivery Driver
2 Years 1 Month
Toppers Pizza | 06.2021 - 07.2023
Cashier
4 Months
Goodwill Industries | 06.2019 - 10.2019
Delivery Driver/Insider/Shift Leader
2 Years 8 Months
Marco's Pizza | 07.2018 - 03.2021
Education
Associate of Science - Some college
FVTC | Oshkosh, WI | 08-2026
Skills
Customer account management
Order fulfillment
Sales
Customer support
Inventory management
Quality assurance
Team collaboration
Time management
Microsoft Outlook
Stock rotation
Manufacturing
Friendly and outgoing
Attention to detail
Customer retention
Sales goals
Accomplishments
Won Sales Representative of the Month in 2025 at Z.T. Distribution.
Certification
Driver's License March 2022 to January 2030, CNA September 2019 to January 2020