Summary
Overview
Work History
Education
Skills
Timeline
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Amber Howe

New Brighton,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Direct Support Professional

The Verland Foundation
Sewickley, PA
09.2022 - Current
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Provided guidance and support to ensure safety of individuals served.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Reported changes in client condition to administrators, facilitating nursing intervention.

Residential Manager

The Turning Point at Washington
Washington, PA
10.2017 - 03.2021
  • Coordinated the acquisition of materials, supplies, and services necessary for building repair and upkeep.
  • Resolved conflicts between tenants in an effective manner through active listening techniques.
  • Mitigated financial discrepancies by accurately managing monthly rent payments and tenant invoices.
  • Provided guidance to tenants regarding lease agreements, rental processes, rules and regulations.
  • Monitored rent payments from tenants to ensure timely collection of revenue.
  • Responded quickly to emergency situations within residential buildings or on grounds; coordinated appropriate follow-up action.
  • Conducted regular inspections of residential buildings and common areas to identify health, safety, and maintenance issues.
  • Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.

Education

Some College (No Degree) - Associate in Science

Community College of Allegheny County
Pittsburgh, PA

Skills

  • ADL Support
  • Behavioral Management
  • Client Documentation
  • Direct Patient Care
  • Transportation
  • Behavior Redirection
  • Goal Setting
  • Detail Oriented
  • Punctual
  • Policy Enforcement
  • Strategic Planning
  • Operations Management
  • Complaint Handling
  • Rule Enforcement

Timeline

Direct Support Professional

The Verland Foundation
09.2022 - Current

Residential Manager

The Turning Point at Washington
10.2017 - 03.2021

Some College (No Degree) - Associate in Science

Community College of Allegheny County

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Amber Howe