Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Howell

Natchitoches,LA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Adept at fostering customer loyalty and managing vendor relations, my tenure at Magnolia Steel honed my skills in customer service and accounts payable and accounts receivable management. Demonstrated expertise in resolving high-stress situations and streamlining payment processes, I enhanced client satisfaction and operational efficiency. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Skilled in working under pressure and adapting to new situations and challenges. Effective problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Manager

Magnolia Steel
Hagewood, LA
04.2020 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Confirmed accounts payable and controlled expenses by receiving, processing, verifying and reconciling invoices.
  • Matched purchase orders with invoices and recorded necessary information.
  • Ensured timely payments to vendors by tracking invoices and promptly processing checks.
  • Aided in the reduction of outstanding debts through diligent account reconciliation efforts and consistent follow-up with clients regarding payment statuses.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Salon Owner/Operator

All Tangled Up Hair Salon
Natchitoches, LA
04.2006 - 10.2017
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention through exceptional service and consistent follow-up communication.

Education

High School Diploma -

Natchitoches Central High School
Natchitoches, LA
05-2000

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Payment processing
  • Bookkeeping
  • Invoice preparation
  • Debt collection
  • Reliable
  • Accounts payable management

Timeline

Manager

Magnolia Steel
04.2020 - Current

Salon Owner/Operator

All Tangled Up Hair Salon
04.2006 - 10.2017

High School Diploma -

Natchitoches Central High School
Amber Howell