Amber Hughs
Canton,TX
Summary
Detail-oriented and highly organized Office Manager with experience in accounts receivable, payroll processing, and daily business operations. Skilled in managing invoicing, payment collections, payroll administration, financial recordkeeping, and office coordination with accuracy and efficiency. Proven ability to streamline administrative processes, maintain confidential information, and support management teams in fast-paced environments. Strong communication, multitasking, and problem-solving abilities with a commitment to delivering excellent customer service and maintaining smooth office operations.
Overview
17
17
years of professional experience
Work History
Office Manager, Assistant, Secretary, Receptionist
American Dream Rain Gutters
TX
07.2016 - Current
- Maintain computer and physical filing systems.
- Respond to inquiries from potential customers seeking information.
- Answer phone promptly and direct incoming calls.
- Maintain confidentiality of information regarding customers and company.
- Oversee office inventory activities and office supply ordering.
- Respond to emails and other correspondence to facilitate communication and enhance business processes.
- Update reports, manage accounts, and generate report for company database.
- Resolve customer problems and complaints.
- Schedule appointments and conduct follow-up calls to customers.
- Assist manager in all aspects of business operations.
- Provide clerical support to company employees.
- Correspond with customers through email, telephone, and mail.
- Collect and input timesheet data into system and process payroll.
- Develop and maintain filing systems.
- Handle transactions and maintain payment records accurately.
- Develop and maintain successful relationships with vendors, suppliers, and contractors.
- Enter data into system and update customer information for current record keeping.
- Collect on past due accounts, invoice reminders, and follow up on outstanding payments.
- Scheduling of daily routes for employees.
- Work daily with: QuickBooks, Method, Build Pro, Excel, and Word.
General Contractor
Self Employed
Canton, TX
06.2022 - 02.2023
- Hired and oversaw subcontractors to meet project needs.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Maintained optimal cost controls by marking affordable supplier purchased and negotiating lower prices.
- Developed construction plans, schedules, and budgets to achieve stakeholder objectives.
- Reviewed contractor invoices, approving payments on acceptable work.
- Negotiated labor contracts with general contractors and subcontractors.
- Analyzed and evaluated construction bids to select most cost-effective contractors.
- Used computer software to design construction plans and perform calculations.
- Led design and development of residential home.
Assistant Director
By The Barnyard Gate Private School
Forney, TX
05.2009 - 07.2016
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated records and digital files to maintain current, accurate and compliance documentation.
- Led team of 15 daycare teachers in special projects and daily operations.
- Oversaw purchasing and organization of curriculum inventory.
- Led teams of up to 15 personnel, supervising daily performance as well as training and improvement plans.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
Education
High School -
Forney High School
Forney, TX05-2006
Skills
- Customer/Client relations
- Payroll processing and budgeting
- Office Administration
- Documentation and Reporting
- Database maintenance
- Credit and collections
- Account reconciliation
- Bookkeeping
- QuickBooks
- Professional demeanor
- Excellent multi-tasking ability
- Calendar management
- Appointment scheduling
- Supply ordering
- Office management
- Business administration
- Workflow planning
- Verbal and written communication
- Digital File management
- Time management
- Organization
- Mail handling
- Payment posting
- Sorting and labeling
Timeline
General Contractor
Self Employed
06.2022 - 02.2023
Office Manager, Assistant, Secretary, Receptionist
American Dream Rain Gutters
07.2016 - Current
Assistant Director
By The Barnyard Gate Private School
05.2009 - 07.2016
High School -
Forney High School