Amber Hussin
Green Bay,WI
Summary
A detail-oriented, self-motivated health care representative who excels at multitasking and providing exceptional customer service. Highly skilled in data entry.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Instacart
12.2020 - Current
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Engagement Specialist
Carenet Health
01.2022 - 11.2023
- Provided ongoing support to clients throughout their journey, fostering long-lasting partnerships built on trust and mutual understanding.
- Conducted regular follow-ups with clients to ensure satisfaction and address any concerns that may arise.
- Proactively identified potential challenges or roadblocks and devised strategies for overcoming them, ensuring project success.
- Built strong relationships with clients through active listening and empathy, resulting in increased loyalty and retention.
- Managed sensitive patient information with discretion, adhering to HIPAA regulations throughout all interactions.
- Ensured accurate record-keeping through diligent data entry and documentation practices.
- Conducted data entry and record keeping to maintain client information.
- Streamlined appointment booking process with thorough data entry and effective time management skills.
Education
High School Diploma -
Southwest High School
Green Bay, WI2011
Skills
- Customer Service
- Team Player
- Attention to Detail
- Problem-Solving
- Active Listening
- Multitasking Abilities
- Organizational Skills
- Effective Communication
- Self Motivation
- Data entry proficiency
- Healthcare
- Patient Confidentiality
- Medical Terminology Knowledge
- Appointment Scheduling
- HIPAA Compliance
Timeline
Engagement Specialist
Carenet Health
01.2022 - 11.2023
Personal Shopper
Instacart
12.2020 - Current
High School Diploma -
Southwest High School