Summary
Overview
Work History
Education
Skills
Timeline
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Amber Jefferis

Arlington,TX

Summary

Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.

Overview

6
6
years of professional experience

Work History

Carhop Server

Sonic
Arlington, United States
04.2022 - 08.2022
  • Supported servers, food runners and bussers with keeping dining area ready for every guest. running food to 25 drive in stalls.
  • Balanced orders on trays weighing over 30 lbs and delivered them to cars.
  • Completed company training program in record time.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Minimized customer wait times by 3 minutes.

Baker

Panara Bread
Arlington Tx, Texas
06.2020 - 02.2022
  • Complied with health and safety codes to protect staff and customers.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Resolved customer concerns with positive approach and constructive strategies.
  • Making over 3000$ worth of goods over night

Event Coordinator

Round One Entertainment
Arlington Tx, Texas
12.2016 - 05.2018
  • Coordinated schedules and timelines for events.
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Managed event logistics and operations.
  • Performed event coordination for larger parties and gatherings.
  • Checking up too 8 big party' night, with many events, orders and 9 different room's to manage , and equipment such as karaoke and bowling machine mechanics

Event Marketing Specialist

Renewal By Andersen Window Replacement
Dallas Tx
01.2014 - 12.2016
  • Strengthened marketing programs to capture new business and take advantage of changing trends in client markets.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Monitored trends in social media, industry and competitive landscape to create new material.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Developed advertisements with impactful messages to stimulate engagement with 1000 of people to reach target audiences.
  • Planned marketing initiatives and leveraged referral networks to promote business development is 50% of company's profits

Education

High School Diploma -

Arlington High School
Arlington, TX
01.2008

Skills

  • Guest Experience Management
  • Dining Reservations
  • Time Management
  • Understanding Customer Needs
  • Efficient and Detail-Oriented
  • Building Customer Trust and Loyalty
  • Issue and Complaint Resolution
  • Retail Transactions Processing
  • Sales
  • Opening And Closing
  • Inventory Control
  • Pos Systems
  • Food Preparation
  • Customer Service
  • Visual Inspection

Timeline

Carhop Server

Sonic
04.2022 - 08.2022

Baker

Panara Bread
06.2020 - 02.2022

Event Coordinator

Round One Entertainment
12.2016 - 05.2018

Event Marketing Specialist

Renewal By Andersen Window Replacement
01.2014 - 12.2016

High School Diploma -

Arlington High School

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Amber Jefferis