Amber Jewett
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Cashier
Cook Out Restaurants
06.2018 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Handled cash register operations, ensuring accurate cash management throughout shifts.
- Assisted in maintaining cleanliness and organization of the front counter area.
- Trained new staff on cash handling procedures and customer service techniques.
Manager
Cook Out Restaurants
2022 - Current
- Implemented process improvements, enhancing operational efficiency and reducing wait times.
- Oversaw daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored staff, fostering a collaborative team environment.
- Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
- Managed and motivated employees to be productive and engaged in work.
- Analyzed performance metrics to identify trends and drive strategic initiatives for improvement.
Cashier/Customer Service
Plato's Closet
03.2021 - 09.2022
- Processed customer transactions accurately and efficiently.
- Maintained organized cash register area to enhance workflow.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
Shift Leader
Dunkin' Donuts
09.2021 - 05.2022
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members to enhance performance and efficiency.
- Coordinated workflow among staff to optimize service delivery during peak hours.
Hostess/Server
Applebee's
12.2019 - 05.2021
- Managed waitlists efficiently, optimizing seating arrangements during peak hours.
- Greeted and seated guests, ensuring a welcoming environment.
- Collaborated with servers and kitchen staff to ensure timely service delivery.
- Monitored dining area for cleanliness and readiness, enhancing guest experience.
Education
High school diploma -
Creek Wood High School
02.2020
Skills
- Food Service (5 years)
- Host/Hostess (1 year)
- Retail Sales (Less than 1 year)
- Sales (Less than 1 year)
- Restaurant Experience (5 years)
- Management (3years)
- Cashiering (6 years)
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
Accomplishments
- Trained and mentored employees.
- Resolved product issue through consumer testing.
- Completed manager training program.
Certification
Bartender License
servsafe
Timeline
Shift Leader
Dunkin' Donuts
09.2021 - 05.2022
Cashier/Customer Service
Plato's Closet
03.2021 - 09.2022
Hostess/Server
Applebee's
12.2019 - 05.2021
Cashier
Cook Out Restaurants
06.2018 - Current
Manager
Cook Out Restaurants
2022 - Current
High school diploma -
Creek Wood High School
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