Amber Johnson
Port Richey,FL
Summary
Accomplished Registered Medical Assistant with a proven track record at AFC Urgent Care, adept in enhancing patient care through effective medication administration, and help lead staff in training. Demonstrated exceptional organizational skills and a commitment to patient education, significantly improving treatment outcomes. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
AFC Urgent Care
01.2023 - 04.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared and administered medications - including injections
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens (including molecular & Antigen Strep, Flu A, B, COVID-19 & RSV, Urinalysis, )
- Obtained client medical history, medication information, symptoms, and allergies.
- Prepared lab specimens for diagnostic evaluation (Labcorp & Quest)
- Skilled in phlebotomy; multiple blood draws during a 12 hour shift
- IV Certification
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant Externship
St Elizabeth Hospital Medical Center
09.2022 - 10.2022
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Customer Service Representative
Taurus Insurance Professionals, LLC
08.2018 - 07.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Promptly responded to inquiries and requests from prospective customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Timeline
Registered Medical Assistant
AFC Urgent Care
01.2023 - 04.2024
Medical Assistant Externship
St Elizabeth Hospital Medical Center
09.2022 - 10.2022
Customer Service Representative
Taurus Insurance Professionals, LLC
08.2018 - 07.2022
Registered Medical Assistant (AMT) - Medical Assisting
Ross Medical Education Center
High School Diploma -
Palm Harbor University High School
Education
Registered Medical Assistant (AMT) - Medical Assisting
Ross Medical Education Center
Cincinnati, OH10.2022
High School Diploma -
Palm Harbor University High School
Palm Harbor, FL05.2015
Skills
- Medical Terminology
- Immunization Administration
- HIPAA Compliance
- Laboratory Specimen Collection
- Anatomy and Physiology Knowledge
- Minor Surgical Assistance - suture, suture removal, I&Ds, ring removal, etc
- Insurance Verification & patient scheduling
- Wound Care Assistance
Certification
- RMA - Registered Medical Assistant (ID # 2980281. Issue Date: 12/06/2022)
- IV Certification - (ID # 11256)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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