Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Amber Jones

Stoughton,MA

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.

Overview

4
4
years of professional experience

Work History

Host/ToGO Specialist/Server

Olive Garden
Stoughton, MA
10.2020 - 10.2024
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Ensured compliance with health and safety regulations within the restaurant.
  • Provided excellent customer service by anticipating customer needs.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Assigned patrons to suitable tables according to server rotation.
  • Accepted payments from guests for dine-in and take-out foods.
  • Processed payments from customers using a POS system.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Took reservations over phone and in person.

Education

Business Management

Bridgewater State University
Bridgewater, MA

Skills

  • Server Support
  • Team Collaboration
  • Menu management
  • Reservations Management
  • Telephone reception
  • POS Software

Affiliations

When I'm not working, I like to teach my son to play sports!

Accomplishments

  • High School Varsity Basketball Captain
  • Recruited by BSU Women's Basketball Team

Timeline

Host/ToGO Specialist/Server

Olive Garden
10.2020 - 10.2024

Business Management

Bridgewater State University
Amber Jones