Summary
Overview
Work History
Education
Skills
Timeline
Generic

Torey Robinson

Creedmoor,NC

Summary

Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Overview

2
2
years of professional experience

Work History

Host/TOGO Specialist

Perrys Steakhouse & Grille
07.2023 - 02.2024
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Sales Associate

Rack Rooms Shoe Store
04.2023 - 07.2023
  • Responsible for providing assistance to the store leadership team in implementing the company’s operational and merchandizing functions within assigned sales floor areas, following company standard procedures.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Host/Togo Specialist

Teaxs Roadhouse
01.2023 - 04.2023
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Sales Associate

Kohl's
10.2022 - 12.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Personal Shopper

Harris Teeter
09.2021 - 10.2022
  • Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
  • Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
  • Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
  • Streamlined shopping processes for clients by conducting thorough research and staying current on fashion trends and product availability.

Education

No Degree - General Education

Durham Technical Community College
Durham, NC

Riverside High School
Durham, NC
06.2020

Skills

  • Team Collaboration
  • Reservations Management
  • Server Support
  • Telephone Reception
  • POS Software
  • Dining Room Management

Timeline

Host/TOGO Specialist

Perrys Steakhouse & Grille
07.2023 - 02.2024

Sales Associate

Rack Rooms Shoe Store
04.2023 - 07.2023

Host/Togo Specialist

Teaxs Roadhouse
01.2023 - 04.2023

Sales Associate

Kohl's
10.2022 - 12.2022

Personal Shopper

Harris Teeter
09.2021 - 10.2022

No Degree - General Education

Durham Technical Community College

Riverside High School
Torey Robinson