Maribel Marin
Killeen,TX
Summary
Dynamic, adaptable, and professional with much experience at Chili's Bar and Grill, excelling in customer service and effective time management as well as excellent multi-tasking. Proven ability to enhance guest satisfaction through exceptional communication skills, ensuring seamless operations during peak hours. Proficient in POS software and adept at managing high-pressure situations regardless of the atmosphere given. Excels in customer problem solving and is very flexible when it comes to tougher situations.
Overview
3
3
years of professional experience
Work History
Host/Expo/Busser/ToGo Specialist
Chilis's Bar and Grill
11.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cashier/Server
Wongs Chinese Restaurant
01.2022 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Killeen Highschool
Killeen, TX05-2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Exceptional communication
- POS software
- Telephone reception
- Foreign language skills
- Takeout order processing
Timeline
Host/Expo/Busser/ToGo Specialist
Chilis's Bar and Grill
11.2023 - Current
Cashier/Server
Wongs Chinese Restaurant
01.2022 - 02.2022
High School Diploma -
Killeen Highschool
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